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November 2023 by Miranda Bevis
Very helpful I always use them
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September 2023 by It Ain't EZ Bein' TZ
The rudest and most unapologetic people around work here! Called in and got yelled at by an employee over the phone before even coming to the store; talked to the same person in the store (wish I remembered their name, possibly Gary?). Employee wouldn't let me finish sentences over the phone or in person, kept talking over me, claimed I STOLE FROM THEIR STORE when I made a purchase 5 months prior when he wasn't even there! In the end he did what I initially asked him for his help on. Could've been a quick easy visit to my closest parts store, but their employee has now changed my mind & in the future and I will now drive across town or ANY OTHER PARTS LOCATION to avoid spending my money there again.
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September 2023 by Mike Dienes
The guys are very helpful any time I go in and places that recognize veterans is very important and I will always shop there first.
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May 2023 by Michael Crisman
Very helpful, kind & friendly service.Need parts for your car or miscellaneous vehicle parts, tools...etc....stop here
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May 2023 by Jeffrey Patera
ORDER WAS COMPLETE, READY TO PICK UP WHEN ORDERING ONLINE. ALSO COUPON CODES WORK FROM ONLINE.
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March 2023 by Capt'n
The people here are always eager to assist. I was liking other similar stores until I came here. Prices and service are the best.
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February 2023 by Tara U
I was having a really bad day and my battery dieing was icing on the cake.. the 2 guys working that evening changed my battery in the absolute bitter below zero cold with zero complaint or hesitation. I can't adequately express how grateful I am for that ?
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September 2022 by Betty West
Stopped for new wiper blades. Jay looked up information, walked with me to display, pointed out the prices. i picked my blades, he went out and put them on for me. I was delighted, and DEFINITELY return for any auto needs. Thank you Jay.
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August 2022 by Zack
Extremely rude service. I usually do online shopping, ordered the wrong part so I had to stop in the store to make an exchange. Gerhard K was extremely put out and was not willing to help, cussing and making a big ordeal about making the return. He was very rude and should not treat customers that way.
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August 2022 by Chuck Erickson
I purchased new bolts for our license plates which had the Thin Blue Line caps that were supposed to just simply press on after putting in the bolts, well to say the least they did not work. Disappointed, only reason I purchased those ones.
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August 2022 by Cameron Holmes
Wont return perfectly good parts just because box was cut open. WORST RETURN POLICY IN AMERICA!If you @ me or respond to this learn how to read
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May 2022 by Anthony Miraldi
Needed parts for my classic car, Advanced had what I needed in stock. Didn't need one of the items and return was simple and fast.
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March 2022 by ryan baker
Had some issues with my car that led me to believe maybe my starter was out. Purchased the starter here, and after doing more tests, and before putting a new starter in, found out it was in fact my battery (battery was less than a year old, brand new). Not only did Advanced Auto Parts make a quick, easy refund and exchange, but they also honored a 15% discount that I received on my online order and applied it to my in-store purchase when taking the starter back to get a new battery. Very friendly customer service and was willing to help find the exact battery that fit my car, but I did already look it up, so did not need the extra assistance. Overall, very satisfied with my purchase, plus the ease in my return, and exceptional customer service!
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February 2022 by YOGI YOGI
The guys were very helpful. They had to upgrade one of my lights because they did not have the standard light I was looking for. They sold me the upgrade for the price of the standard because the standard was not in stock.
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November 2021 by Randy Lachermeier
One of my favorite auto parts store. All the staff are great but there's one guy in there that is always super helpful. Sorry I can't remember his name.
