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September 2023 by Linda Miller
I have tried calling this office many many times and can’t get through. I am told they are too busy. This isn’t the 1st, second or third time this has happened. I have had no issues with the Dr. Or assistant, but the receptionists are apethetic at best. I Won’t be going back! Do better Antioch!!
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August 2023 by Allyce B
Have tried calling nearly daily for two weeks. Have left 4 voicemails and called patient services at corporate who also was not able to put me in touch with this location. Can't get anyone to answer the phone or call me back. My treatment was great but my insurance company can't seem to contact them either to get billing straightened out. Highly frustrating.
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July 2023 by Diana Galicia
After many years and with much trepidation, I scheduled an appointment to see a dentist. I am so glad I did. The entire dental team, from the receptionist to the dentist, Dr. Trevedi, was caring, personable and professional. They answered my questions and explained what they were going to do beforehand, which made me feel comfortable and left me with the feeling that I was in good hands. It was a good experience and I'm happy to be moving forward with the treatment plan they have provided.
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June 2023 by Karleigh Tomasik
Overall not great experience. Can never get a ahold of someone to reschedule an appointment. Can't reschedule online or even make a new appointment online if you are a returning patient. This location also did not explain anything to me, gurnee location was MUCH better. 100% worth traveling to go to.
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June 2023 by Sonja Crutcher
Dr. Trivedi is outstanding an Dentist! She’s very thorough with her patients not missing anything. Most importantly she’s very personable and has the best chair side manners. Dentist can be intimidating but she makes you feel safe.
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May 2023 by Tiffany Juron
Great doctors and staff. Made me feel super comfortable. I love the dentist, but get stressed about the costs. They helped me finance so I can get all my dental work done.
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April 2023 by Amy Holtkamp
Everyone was super friendly, clearly explained all the details and procedures. Environment was calm and relaxed and efficient. Dr T was through and kind. Super anxiety about the dentist visit and this visit was such a good experience.
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April 2023 by Hannah Youngblood
Very professional and friendly staff, very convenient means of scheduling, and quick turn around for scheduling my continuing care/next appointments. Best dentist office experience I've had as an adult.
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April 2023 by Cory Hagen
I visited an Aspen Dental in Antioch Illinois for an emergency dental issue. I stressed through every step that all I was looking for was emergency care as they were the only location open and with availability when I needed it. They repeatedly ignored that I needed emergency help and proceeded to treat me as in intake patient and keep pushing back the help I was seeking until the very last minute. During all of this they proceeded to attempt to upsell me on things that I was not seeking during that visit. I stressed time and time again I was simply looking for help with my current situation and was going to be seeing my actual dentist when they were open during the week but needed help in the interim as I was in a lot of pain.I felt completely unheard by the entire staff and as though my issue was the last priority for them, as they were more concerned with trying to sell me a toothbrush and additional services. When I finally got to see the dentist she quoted a lot of extra work that didn't pertain to the reason I was visiting in the first place. When it finally came time for them to help with the issue I was dealing with, I was then made to get out of the dental chair, sit down with another person and get given a quote on services before I was actually helped.I visited my actual dentist today and was given the help I needed, the help he gave me was nowhere near what I was told I needed as Aspen. Priyanka Trevedi wanted to give me a root canal for a tooth that didn't need it. She also suggested three additional crowns on Teeth that my regular dentist states are fine.I would not recommend going to Aspen to anyone for any reason. If I could rate them 0 stars I would.I am absolutely disgusted that they took my pain and discomfort in an emergency dental situation and made it entirely about milking me for as much money as they could.
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April 2023 by Janice Matthies
One of my teeth loosened from biting down on food. I was seen the same day. I looked on Aspen Dental’s site at 8am and got an appointment for 9:15. I was so happy. I did not want to go to work missing a tooth.The office is clean and modern. Love that!The staff at the Antioch location was so warm and caring. I was anxious about going, but Dr. Trivedi and her team were on point with the information. I had the plan, the schedule and cost a few minutes after the assessment. While it’s not the permanent fix (implants) because healing and bone growth can take months, I was given an interim solution that will be be completed within two weeks. So I will still be able to smile until I get my permanent implants.This definitely isn’t cheap. The cost for this interim solution was almost $7k out of pocket. Insurance covered a little over $4k. So when it comes time for the permanent implants, I know that will probably be a few thousand more, but it’s worth it. The office manager did say they have options for financing.Thank you so much to the people at Aspen Dental in Antioch. My experience was wonderful.
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March 2023 by Amy Wilson
Everyone was nice. Hygienist was awesome, gentle and thorough! Made you feel comfortable! The dentist fixed my chipped tooth, can't even tell. I got in fast!
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March 2023 by Madhusudan Dave
I needed a full mouth denture treatment. Dr. Priyanka has provided the best service. I recommend to go with this clinic and also Dr. Priyanka! Thank you so much.
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February 2023 by Marissa Troche
Fantastic staff and service. They also work with your insurance to help you get the most care at an affordable price. Very easy to understand the cost and treatment plan.
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November 2022 by Laura Schwarz
I was greeted promptly by a very friendly receptionist and did not wait long until I was seen by the hygienist. My hygienist, Francisco, was great! He did a fantastic job of cleaning my teeth with no pain at all! He was also very knowledgeable & helpful in answering a few questions I had. The dentist & assistant office manager were also very nice & took the time to answer my questions.
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October 2022 by Elke Deutscher
I went to Aspen Dental because my insurance changed and my previous dentist who I went to for 15 years no longer accepted my insurance. I was hesitant to go to Aspen Dental because I had had a negative experience in the past with one of these big corporate dental offices, but the reviews seemed positive and my options were limited as to who took my insurance so I made an appointment for a regular check up and cleaning which my insurance covers at 100%. The staff was very personable and friendly, but after taking x-rays and looking at my teeth, they told me I needed to talk to the office manager before getting my cleaning. I immediately knew this was going to be a problem. They told me that one of my teeth needed a special kind of cleaning that was going to cost $381 out of my pocket. I told them that I didn't want that, I just wanted my preventative cleaning which was the reason for my visit. The office manager then told me that they would not do just a preventative cleaning unless I did the "special" cleaning as well. I told him I didn't want to do that. I just wanted my preventative cleaning that my insurance covered. The office manager said the dentist wouldn't do that. So, after over an hour there, I said, no thank you and left. I should not be forced to get a service that I don't want. They should have cleaned my teeth and told me if I wanted the other cleaning, I could come back. I would have been fine signing something waiving the "special" cleaning. Now, I wasted an hour of my day and didn't even get the service that I was there for. Plus, I have to go through the whole process again when I find another dentist.