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December 2023 by Jessica Betke
Came in to upgrade to the new iPhone and worked with Alex — he was very professional and well informed! The Location was clean and everyone was very kind. Five stars
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December 2023 by Kris Jones
Alex helped me out and I must say he did a great job! It was great customer service and he was very knowledgeable with all the questions I had.
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December 2023 by jesusjohn vargas
Awesome service with Alex today. He is very knowledgeable about the iPhone I was wondering about. He took his time and made sure I left with no more questions +++++
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December 2023 by Roy Pinzon
I recently visited an AT&T retail store and was impressed by the exceptional customer service provided by the store manager. The manager was not only friendly and welcoming but also highly professional and knowledgeable about the products and services offered by AT&T. The manager went above and beyond to address all my concerns and answered all my questions with patience and attention to detail. I was thoroughly impressed by the level of service provided and would highly recommend this store to anyone looking for a great customer experience. Thank you to the manager and the entire team for making my visit pleasant!
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November 2023 by Pam Rosenberg
Payton and Alex were a great! My husband and I switched over earlier this month and have been so happy with their help and communication throughout the whole process. We were super worried it was gonna be a hassle, but these two young men made it painless. Thank you again.
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November 2023 by Courtney Parrish
A little over a month ago I went in to see if I could speed up my phone and stop it from dropping calls. I was instead talked into a new phone with a promotion of turning in my existing one for a credit. It had a crack and I was told that it didn’t matter. Waited over a month for the new phones arrival. I went during open hours today to exchange and there was a post it note on the door that said be back at 3pm, so I waited the 15 min for them to open back up then was told to go home and follow prompts and bring it back. Why?! I don’t know because I went home it took 10 min and I came back with it. I then was told the phone is cracked it’s not eligible for the trade in adding a significant cost to our bill then what I was quoted with the promo. The guy was very nonchalant, arrogant, and lacked empathy from the moment of my first arrival to the second. I did lose my temper and had choice words not a shining moment, but neither was he graceful dealing with an upset customer making comments about my kids who came with me on the first trip. So definitely recommend taking your business else where if you want a smiling face and prompt honest customer service.
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November 2023 by Hallie Martin
Went in after work to switch from Verizon to AT&T. Payton was very helpful and made sure everything transferred over to my new iPhone smoothly. Also made sure my teacher discount was approved and active. Very knowledgeable and friendly.
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November 2023 by Tandor97
On October 15th, my grandma went in here for help with increasing her phone storage, and the two men there were very respectful and helpful. She says whoever hired them did a really good job
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September 2023 by Jodi Deckert
Excellent customer service! Christian and Peyton, went above and beyond to fix a situation for me! I highly recommend this store! It is the only AT&t store I go to!
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August 2023 by Renee Engelbrecht
The sales associate, Tommy, was excellent. He helped me upgrade my phone and was very courteous, informative, and efficient. He did a very good job! Very satisfied with the customer service in this store.
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August 2023 by Matt Doran
Cristian went above and beyond in helping me get my new line set up was very knowledgeable made things quick and easy was the best first impression
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August 2023 by Jackie Mrnak
Christian was so helpful in transferring phone. he explained everything he wa doing. Very patient, kind and very courteous.
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July 2023 by Janet Solar
I went to the store and needed technical help. I asked who was the smartest. I wasn't disappointed. My problem on my phone was fixed. I was in and out in fifteen minutes. If you ever need anything, this is the store. Thank you for making my day!
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July 2023 by Alan Dominguez
I came in to get information and Cris was the one to help me. He was very professional on what he was doing. He explained to me in details about the plans there is to offer . I would recommend anyone that comes in to see him.
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June 2023 by Gerson Gluck
Payton was very attentive and informative with everything I needed. Tried to get me the best deal he could!