Shopko Optical in Antioch, IL, offers a welcoming and personalized experience for eye care. Patients appreciate the accommodating staff and the thoroughness of the eye exams. Dr. Berta Newton is highly praised for her gentle and caring approach, taking the time to answer questions and address concerns without rushing. The technicians are well-trained and supportive during the process of selecting glasses. Many visitors report feeling comfortable and valued, highlighting the pleasant atmosphere and timely service. The staff, including the friendly and professional store manager, makes the visit enjoyable and smooth, even during back-to-back appointments. Patients also mention that the quality, expertise, and customer service remain excellent, with staff going above and beyond—repairing glasses and explaining what caused wear. Overall, Shopko Optical is recommended for anyone seeking quality eye care in a friendly environment.
The ladies at this location were amazing. Very friendly and helpful and I will definitely return. Appreciate all the help Kenia, Morelia and Alejandra ✨
March 2026
I received excellent customer service from the Antioch Fielman Vision Care location! Sophia was friendly and very knowlegable.
January 2026
Everyone at this place is amazing! Great customer service! Felt like I was in great hands
