U-Haul Moving & Storage of Chain O'Lakes offers a convenient and efficient rental experience. Customers appreciate the quick online reservation process and friendly staff, who make trailer and van rentals easy and hassle-free. Many have praised the helpfulness and patience of the employees, enhancing their overall service experience. While some noted minor fuel discrepancies, the customer service team resolved issues smoothly. Prices can be a bit high, and there is a slight inconvenience with 1-way rentals being further away. Overall, customers enjoy the clean facility and have noted quick drop-off experiences, especially on weekends.
Did the reservation online. I was in and out with the trailer hooked up and ready to load in no time at all. Friendly staff, clean customer area.
June 2024
I came to rent a trailer to move stuff back to St. Louis and Steve was incredibly helpful and patient with us. By far the best service I've ever had with U-Haul. Thank you so much Steve!
January 2024
Always good.No problem so for for many years. Trucks are little old and used on side.
