U-Haul Moving & Storage of Chain O'Lakes offers a convenient and efficient rental experience. Customers appreciate the quick online reservation process and friendly staff, who make trailer and van rentals easy and hassle-free. Many have praised the helpfulness and patience of the employees, enhancing their overall service experience. While some noted minor fuel discrepancies, the customer service team resolved issues smoothly. Prices can be a bit high, and there is a slight inconvenience with 1-way rentals being further away. Overall, customers enjoy the clean facility and have noted quick drop-off experiences, especially on weekends.
Rented from here too often over the past few years with moving the kids around. Easy place to rent from for sure. Trucks have always been clean and in working order. Staff has been helpful each time I've visited. They also have on-site storage which has been very clean when we've needed it.
January 2026
Pick up and drop off were effortless and very pleasant. Appreciated Steven's help during our pick up and Vitto when we dropped off. Great service and clean rental equipment.
July 2025
The guys there are very nice. The one I spoke to in the morning to extend my rental by a few hours was amazing and super helpful. This is why, even though I live in Fox Lake, I still stick with this location.
