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March 2024 by Knute Sakk
If you want to pick up or drop off mail it works here. Anything more complicated than that they cannot address it seems. I feel like they are playing kick the can down the road and I am the can. Asking about a missing package, I was told to call another post office. They have the ability to do that, they have something called customer service. They choose not to do it or utilize it. I choose not to support the USPS in return.
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February 2024 by Chuck Worth
Horrible service very rude very arrogant no help at all
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December 2023 by Elliot Gipson
Currently been standing in line here for 20 minutes. 7 people in line and only one employee working. Such a fun place to visit
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June 2023 by Jackie Phan
This time is second time on this month the mailman drop my my mail and my order wrong mailbox. Plz don’t do like that anymore
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June 2023 by Christina Gjelsten
Pathetic. They "attempted to deliver" 4+ packages to my house and said they weren't able to because there was "no secure location". I live in a stand alone house with its own mailbox and a sizable porch, where many other packages have been delivered with no issues. They said I would have to come to their office to pick up the packages instead, even though they clearly never attempted to deliver any (and I don't have a car. I cannot and will not do their job for them). I also have not received a shred of mail since moving in (weeks ago, mind you) and have no proof to update my driver's license. DO NOT get sensitive info (passports, etc) mailed in Antioch or you will never receive them. My advice is to send to Gurnee or another neighboring town where the staff is not lazy. Good on Gurnee USPS for actually putting our tax dollars to good use!
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March 2023 by Ron Scherer
Just ran in to mail some payments. Lobby is open after hours.
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February 2023 by Carlos Ola
Fantastic, efficient service from the workers at this location! Very friendly and able to get through the line perfectly. The layout is a little clunky, but it is a small post office.
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February 2023 by Alexis Marie
Can’t stand the people who deliver my mail, first of all they put my neighbors mail in my box constantly, My mail always comes super late after it’s been mailed to me, always comes almost completely DAMAGED /bent or in this case completely ripped open. My packages are never delivered to my door, so higher risk of them getting stolen especially around here. Only giving two stars bc when I deal with the people inside while shipping things out, they are always very pleasant.
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December 2022 by Annette Melendez
I have to say I haven't had so many issues with my mail being delivered like I do with the Antioch Post Office. The post office itself is awesome. The people there are kind, courteous and helpful. When it comes to my mail being delivered it's just plain awful. The people that come to the neighborhood are always flying through the streets with their doors open and mail literally flying into the street. I have had to deliver someone mail to their house as far down two blocks over. Someone has came to my door and delivered to my home once because my mail was lying in the street in front of their home. I have been waiting for an important piece of mail that needs to be signed which should be no issues delivering it being that I work from home all day long. Instead of the worker ringing my door bell for a signature he lies and puts the "Not at home, First Attempt" sticky note in my mail box stuck to another piece of mail which just shows you the guy never even got out of his truck, otherwise that sticky note would have been stuck to my door instead of a piece of mail.I watched him speed off on my camera. WTH is wrong with people these days. The mail delivery people don't even wear the appropriate uniforms. They have worn cut off shorts, to tank tops and even flip flops blasting music either from their truck or portable speaker. Can you be any less professional? Pay attention, this is people's mail you are being careless with! Only reason they are even getting two stars is for the wonderful people that work in the office.
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December 2022 by Vennita Hensley
Tried this morning 7 times calling post office, NO ANSWER.. was told by postal worker to call 930am. To see if my mail was in box. Absolutely NO ONE ANSWERED....This isn't the first time I've had this happen. Hope they get better or hire phone person....
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October 2022 by Bobbie Manning
I absolutely LOVE our wonderful Antioch post office! I appreciate all of the varied services they offer; the really great greeting cards, the organized and clean facility, the wide variety of mailing products, and the friendly, knowledgeable, and helpful staff there. I've never had to wait very long for service. I have never felt rushed, even during peak holiday traffic. I could go on and on, but I think I will run out of space soon. In summary, I have been to at least three other post offices around our area in Lake County, and while service was always adequate, Antioch post office has always risen above the pack with their exemplary staff, facility, and service. Thank you so much!
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September 2022 by Mark Tarkowski
Great post office! The people are nice here and very helpful.
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September 2022 by Sue T.
I had a good experience at the Antioch post office. I am from out of town and I needed to mail some things out. There's plenty of parking, and there was no line when I got there. There was one employee that I saw When she finished with me there were only two other people in line. She was fast and efficient.
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July 2022 by Jon Bueche
Wrong address on my package and NO ONE can help. It's going to be shipped to wrong address and I keep getting transfered and hung up on.
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October 2021 by Lisa Monson
Nondescript outside, but super friendly staff inside! Great post office!
