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January 2024 by Evelyn R
great customer service
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March 2023 by Kale Graham
Great service!
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August 2022 by Lillian M.
Dishonest! Kevin was very nice, and I have no qualms with the customer service given. However, I was initially quoted $1700 for a Catalytic Converter replacement.I thought this was an odd diagnosis since I've replaced a converter in a previous vehicle and my current car wasn't displaying most symptoms consistent with that diagnosis. But since it's an older car I figured it was possible. I flat out told him that was too much money.He then mentioned that the $1700 included the shops lifetime warranty but if he took it off it'd be $1386.The fact that I was quoted the higher cost made me wary and distrustful so I elected to not have him repair it. It turns out that my Catalytic Converter did NOT need to be replaced at all, just my flange, and muffler needed repairing which came out to $300, that's a $1000 difference smh.It's sad that men try to take advantage of women and assume they can get over. I will not be going back.
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June 2022 by Sammy Stejskal
I came in last minute on a Saturday night and they stayed late to help me get new brakes on my car because I was leaving out of town the next day. They were very friendly and their services are fairly priced. Would recommend coming here, especially if you’re in a last minute pinch.Service: Brakes
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April 2022 by David Martin
Kevin was very professional taking care of my Honda Odyssey. He checked my tires and did an oil change. He also found my windshield washer cap laying in my engine from a previous visit from my local Honda dealer from some warranty work. Thank you for taking such good care. I highly recommend you use this Car-X.Services: Oil change
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April 2022 by Luke Zieske
Like most people I've been burned heavily before doing service work on a car that ended up being unnecessary or extravagant. Unfortunately my original feelings with this shop were born of misgiving and frustration.That being said I've been fortunate to have met Kevin at this shop. Dealing with having my tires replaced multiple times, having a trustworthy guy that tries to right wrongs makes a world of a difference.It sucks that our original interactions started with an expensive tire needing to be replaced twice due to sidewall issues, but the handling of difficult situations Kevin provides is everything that is lacking in the mechanic industry.10/10 stars if you can have Kevin to interact with through the natural displeasure of needing to take your car in, he'll accomplish the unthinkable if he can train a team that can emulate his managing and leadership when he isn't available.Services: Oil change
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April 2022 by Christine Memler
This specific CarX location was recommended by a friend. CarX was efficient, informative, and helpful. I made an appointment, got right in and finished in under an hour. They had oil change packages to purchase, bringing the cost down. They even called days later to check on me and thank me for my patronage. I just found my new "go to" auto repair shop!Service: Oil change
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April 2022 by Valenteena Khamo
Car-X always does an amazing job on my car regardless of what type of service they do. They are professional, knowledgeable, and honest. I have trusted them to service my car over the last couple of years and I've never had issues with the car after they service it. I highly recommend them.Service: General repairs & maintenance
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December 2021 by New Y.
Great, honest service. Wasn't sure what I needed. Had a tie rods replaced while I waited. Literally googled and took a chance. Hope this review points someone in the right direction. Kevin, thank you.
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November 2021 by Mary Kay Walsh
My sister-in-law brought in my 2006 Jeep Commander to check an antifreeze leak. Kevin was great! He discovered that all my components were lose from when I had my water pump replaced at Katts auto repair in Chicago (beware of Katts auto repair). Kevin tightened everything down and ran a pressure test to ensure the system wasn’t leaking. He was great and such an honest guy. I will be returning to see Kevin for all my future car needs.Service: General repairs & maintenance
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November 2021 by Aaron DeRidder
The guys were super helpful and kind. Had to order my tires but took care of me quickly! Highly recommend!
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October 2021 by Michelle H
At the emissions testing I was told to have the DLC Connector tightened. Kevin the manager let me come right over and did it in 2 min free of charge. He was professional and friendly as well. Also gave me help / advise with another issue the car is having. Great place to go for car work!
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October 2021 by Francisco Cuchilla
When you are in a rush day and you get fast and quality service? YES , thats the place.Very nice people, quality work, good prices. Recommend a hundred times.
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October 2021 by Rob H
I came here after buying a car to have the mechanic do an inspection. Inspection was the rear brakes were very bad, metal on metal. They were very professional, caring, and knowledgeable. They showed me exactly what was wrong. They were quick to get the parts and brakes replaced. Very friendly, and made me feel welcome. Would recommend to allow friends.Services: Brakes
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October 2021 by Monica Scherer
I’m writing this review for my mother who had her car serviced here today. The people at this CarX were extremely welcoming and the services were done extremely well. She felt that she was treated very kindly by everyone and she will definitely be returning here in the future. To the man who helped change the sticker on my mother’s license, a genuine thank you for your kindness and professionalism! The customer service here is the best my mom has ever experienced.Services: Tires
