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November 2023 by Charlotte Wager-Sharpe
I'm honestly not sure how I can leave a review with enough accolades to this company or the manager, Sean... as 5 stars doesn't cut it. As a whole, they are THE BEST automotive organization in the area. That's it... plain and simple. There's isn't a reason to go anywhere else. Not only do I trust their management, but I trust their assessments and recommendations implicitly. Go to Casey... and tell Sean I sent you.
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October 2023 by Smjosh Mcfarwils
This a excellent place to bring your car. Excellent customer service, I just love there service and they are reasonable.
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September 2023 by Akhil Nair
Prompt service. Reasonable prices and is always fair on what work needs to be done or not.
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September 2023 by Marc Scheinbaum
Sean Kinney took a great deal of time to properly identify a specific problem with my car. The previous service dealer (Toyota) damaged the oil filter housing, causing my car to leak oil. With this information, I was able to go back to Toyota and have them fix a very expensive problem. My future car maintenance will be at Casey Automotive.Services: Auto battery replacement
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August 2023 by Joan K
The staff is friendly, knowledgeable, and honest. The cost for repairs is reasonable is comparison to dealers. A quoted price from the dealer for a tune up for my car was $800.00. The quoted price for Casey was $400.00. I have had auto service from Casey for approximately 20 years. They are great!Services: Steering & suspension repair
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August 2023 by Laura Valenziano
BIG THANKS to Casey Auto Repair in Arlington Heights. Great Diagnostics, Super Service, REALLY CLEAN waiting area and the Service Specialists were awesome. It’s nice to have confidence in where you go for Car Care!
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August 2023 by Abhitej Chowdary Nidadavolu
I went to Casey to fix the issue with my car dodge avenger dropped it off almost 2 times because the issue was not resolved my car was with Casey about 2 to 2 1/2 week they said they fixed it but the issue is not solved the problem is that the rpm goes down and dies after sometime it starts again still I am facing the same issue almost 3 to 4 times but the associate says it’s fixed ok drop it off again when I called Casey today the associate is like you should go to the dodge dealer they are better equipped he just agreed that I should go to dodge dealership than how can they charge me for inspection worst experience and service anyone suggest me a good dealer if experienced the same issue don’t chose casey
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August 2023 by Nattali Shelton
I thought about giving Casey’s 1 star… because I don’t really want anyone else to know about this incredible automotive shop! The guys that work here are very knowledgeable and helpful and diligent. When my car needed a bunch of work, they took the time to explain the issues and work to me in terms I could understand, and helped me figure out what repairs needed to be done ASAP and what I could have done later to stay within budget. Another time when one of my tires had a burning smell for a few days, after I had some work done, they took another look and fixed the issue without charging me. (You would hope to expect this from all automotive shops, but unfortunately that was not my experience at other shops.) I’ve found many automotive shops that take advantage of the fact I know nothing about cars, but never Casey’s. The guys who work here deserve all the recognition and success possible, so 5 stars it is!
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August 2023 by Jillian Lynch
We have been going here for years and it's always great service, thanks Sean for your help today!
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July 2023 by Brian H.
Poor quality service, would not recommend. Take your business elsewhere as there are a lot of options near by.
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June 2023 by Robert C
We service all our company cars here. They are ready to work with and whenever I get my car back, I'm confident it's been taken care of correctly. I mostly do oil changes here.
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June 2023 by Johnny Swofford
GREAT SERVICE JOHN WINKLER front end man done a great job on alignment they have my business
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May 2023 by Ashyia Clark
I thank the honest folks at Casey Automotive at 715 E. Rand Rd in Arlington Heights. My husband is in the military, and he often travels. It just so happens that our vehicles like to go on the fritz at this inopportune time. However, I am very grateful for the honest employees at Casey, as I can count on them to help me in my time of need. I appreciate their focus, attention to detail, and understanding of my needs. When we take our vehicles in for repairs or inspection, we know we will get a straightforward answer on what needs fixing now and what can wait with their recommendations. I don't have to worry about any up-sell on unnecessary repairs to add to their bottom line. Thank you, Sean and Joe, and all the other wonderful people at this location. I will recommend you to my family and friends as your values are reflected in your consistent excellent customer service, always putting your customers' needs first.Services: Tires
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March 2023 by Kelli C.
I was having car problems late afternoon on a Thursday. I called around to every shop I could think of and everyone I called said they couldn't look at it until the next week. I live over an hour away and panic started setting in .. not sure how I was going to get home. I remember driving by Casey Automotive about a mile from my work. I called them and they said if I could get it there they would try to look at it and possibly fix, but could not promise. I literally limped it into Casey Automotive around 4pm. Sean was amazing he took great care of me, diagnosed the issue and fixed it. He had me out the door by 5:45 and heading home. I needed more work done, but he got my car up and running to get me home. I will continue to bring my business back here. I appreciate all that he did to fix my car and the relief that I could get home safely. He and his staff were awesome. Thank you so much!
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December 2022 by James MacPhail
I had a giant screw in my tire and they serviced me immediately before a snowstorm hit. They were extremely nice and very quick. I will absolutely be a returning customer. Special shout out to Greg! He’s the man!Service: Tires
