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October 2023 by Catherine Meyer
This place has the most unexpectedly pretty roses by the pumps. Great car wash too.
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July 2023 by Leslie Richard
Got gas from here.
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April 2022 by Kai Cheung
Paid cash and forced to choose premium gas. Cost 5.45 per gallon. Avoid.
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May 2021 by Susan DiBattista
Great customer service!
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February 2021 by Melissa G.
I left with a clean car, but the 1 star is for the huge scratch left on the hood of my car. The car wash was decently priced, but the cost to repaint my hood is going to be a lot more. Do not get your car washed here.
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February 2021 by Robert W.
Hands down, the BEST car wash in the Northwest suburbs!!! I've been going to Northwest Auto Wash for over 30 years, and I have never been disappointed. Their staff is friendly and their attention to detail is amazing! They are the only car wash that I will bring my new Lexus to. Make sure you sign up for one of their month plans. It is well worth the money! B. Warkenthien R.M, IL
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December 2020 by Kathy W.
Stop by this morning to get some gas.The lady at the counter has no respect to customers and should be re trained on better customers service.So re train her or fire her .Never going to earn my Business again. I would not recommend this gas station to anyone.
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August 2020 by Elaine I.
I go here all the time and they always do a good job. Before I get my car washed, I clean out all the money. Today I got. My car back and there was a dollar and some change in the cup holder. They found it on the floor and put it where I can see it... I'm always impressed with honesty, so here's my review. Thanks
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June 2020 by Tom Z.
My wheel wells we're caked with smelly dirt/garbage from driving through a garage dump. Mark power sprayed all the wells before sending the car through the wash. It came out spotless! A+ customer service and the best wash!!
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March 2020 by Kevin C.
I understand they need business to survive, but their 2 text messages this morning about the Coronavirus seems a bit opportunistic to me.
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January 2020 by Jon R.
The only place I take my vehicles! Fantastic service from beginning to the end of process. Very fair price plus free rewash on the platinum service level. The manager Mark makes this place hum & another gem is back in the detailing area, Mark the magician works his "magic" putting your car in better than showroom condition! Give it a try you won't be dissatisfied! Greg, you really have a first class operation here, Thank You! Meg, always a pleasure! Happy 2020 to a terrific business!
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September 2019 by Madeleine G.
The customer service here is terrific. Management very much cares about their customers. They always make sure the customer is satisfied.
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August 2019 by Heather H.
Great management here. I pulled in as I was having an issue with my car. The cashier couldn't help but the manager, Mark, overheard me and immediately came to my rescue. Great guy! My new gas station of choice.
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August 2019 by Rich W.
Disappointed!!! Wanted a full DETAILING (interior, exterior, trunk and wheels. If I could give it less than one star I would. This is what the itemized receipt said: Paid $184.95 $26.95 Platinum $133.00 Triple Exprs $25.00 Xtra Service After picking up the vehicle (Friday) placing it in the garage and letting it dry with the windows open for 3 days, I noticed that the seats weren't really clean and neither were the wheels. Brought the vehicle back to Northwest Auto Wash, explained my concerns. the representative actually had the nerve to say "You're expecting an awful lot for a $180 detailing". If a platinum wash is $27 I do expect at least 7 times the job of a platinum wash. I have had detail jobs that cost $30 less, exterior, interior, trunk, wheels and then they open up the hood and clean any and all the plastic under the hood. You could wipe the dirt off the wheels (dirt that shouldn't be there) with a finger. I'm just asking for the job to be done the right way. Seems like poor customer service
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August 2019 by A S.
I bring my cars there all the time and each and every time I get great service the vehicles are clean inside and out the staff is courteous and friendly