Guitar Center in Arlington Heights offers a wide selection of musical gear, including amps, drums, keyboards, recording equipment, DJ gear, and lighting from top brands like Fender and Gibson. Customers appreciate the friendly staff and the ability to see and try instruments in person, though some find the service slow, likely due to staffing issues. The store is often used for purchasing used gear or inspecting items before buying online from other sites owned by the company. While the store has a good variety of equipment, some guitars and instruments are not always set up well, with high action making them difficult to play. Customers have noted that trying out instruments can be challenging, as there are sometimes no places to plug in and test electric basses or guitars easily. Trade-ins are generally considered to be offered at lower prices, but this is seen as a trade-off for convenience. Staff members are often helpful and willing to go the extra mile, as exemplified by an employee who helped find new speakers when the in-stock options were not suitable. Despite some operational issues, many customers value the store for its selection and the ability to see and try instruments before purchase. Overall, Guitar Center Arlington Heights is a popular spot for musicians seeking a broad range of gear, though improvements in setup and customer service could enhance the experience.
This is very nice store, friendly and helpful staff. Pretty satisfied with availability and prices.
July 2026
Visited from out of town. From the outside this looks kinda sketchy, but once inside I found this to be one of the best GC locations I've been to (and I've been to many). Extremely friendly and attentive staff and tremendous selection. Highly recommended
July 2026
Anthony helped me out with a ukulele stringing problem. He was wonderful. Took his time, fixed the issue and explained everything to me in a manner I could understand. Highly recommended!!!
