-
January 2024 by bill schumacher
Lee was very helpful and knowledgeable. Nice big clean store; lots of supply to chose from.
-
September 2023 by peter wong
I went in to buy a resmed full face mask. Mark was awesome help me find the right mask!!! Thank you mark
-
August 2023 by Nicki Ward
After a rough start acquiring the proper sized chair, we came to an agreeable solution. Discussion over the phone was usually with smiles.
-
June 2023 by Althea Burns
Hello, I purchased a scooter and ramp on 6-10-23 from the Arlington Heights store. Ms. Neli and Mr. Carlos gave excellent customer service. They were kind and knowledgeable about all of the different brands and styles of scooters. They helped me select just the right scooter that my husband would be comfortable in. I left the showroom feeling at ease.scooterNE
-
June 2023 by ramona baptiste
Mark was great and he gave me an opportunity to test drive a few scooters He's very knowledgeable in the products and a very fun guy. Definitely would recommend friends and family. It's worth the distance because I live in schererville Indiana.
-
May 2023 by Kathleen O'Connor
Unfortunately the Independence Bed was over sold and underperformed. The bed is not safe for seniors or people with severe mobility issues. I had to pay for a delivery that didn’t work out and $200 to send back. Disappointed..
-
May 2023 by steve amon
Super helpful, knowledgeable, and friendly staff that helped me tremendously with my CPAP equipment, not to mention the best selection and prices I have found anywhere. Just top notch.
-
April 2023 by M M
Great experience, large inventory of various products. Mark was super helpful!!
-
March 2023 by Sarah Kammerer
Update 2022: my husband had a pretty bad cycling accident and I requested another medical recliner. To my surprise, Heartland was able to deliver the next day. There’s much more to the service they provided, but in short, they took great care to make sure we had what we needed during a stressful time. Again, highly recommend them for your medical needs.2021: I could not more highly recommend Hartland. They are responsive, affordable, and a delight to work with. The chair we rented for my husbands shoulder surgery was in great shape and very comfortable. They were able to act on short notice, including delivery just 2 biz days after I called, and the pick up experience was the same. When he gets his other shoulder surgery, we will surely work with then again. Thanks!
-
March 2023 by Cassandra Antunez
I came here looking for a scooter for my elderly mother. Upon walking in Nely automatically greeted me and asked me for help. She guided me after I explained to her what kind of product was recommended by my mothers physician. They have a large selection and obviously I am clueless, I had no idea what kind of scooter my mother needed. Nely, made this purchase 100% easier after explaining each item they had and what it did differently. I am beyond thankful for Nely and her sweetness. She is defiantly the definition of great customer service and asset to a company. Nely, if you see this, I passed your information along to my mothers nursing home to send anyone to you for any future purchases.
-
March 2023 by Steve Hadgisava
Good people, good service and great products.
-
March 2023 by Michael Cabossart
Clean store, friendly staff, and the shelves are always stocked with products. They helped me find what I needed to support someone after a hospital visit.
-
March 2023 by Kim Chierico
No price on merchandise.No returns.No return policy posted.I worry they take advantage of sr. Citizens!Tried to return after 90 minutes after my item did not fut and they refused with tags on!
-
March 2023 by Teresa Lytle
I would recommend Heartland Home Medical to anyone. We needed to purchase a lift chair for my mom. After doing our homework, we found they had the best selection and prices so we decided to go with them. The sales process was smooth, the sales associates were very professional and kind, and the delivery team was awesome. I wish I remembered everyone’s names to give them individual shout outs. When we had to exchange the lift chair for another, Rachel went above and beyond to coordinate the delivery of the new chair and pick up of the exchange. She kept in touch via phone and email through the whole process and made sure my mom was taken care of. Thanks again, Rachel. You are appreciated.
-
March 2023 by Doris M
After researching and shopping online for recliners and buying 3 different recliners over 2 years, it made sense to go to a physical store to test drive the models. Neli was knowledgeable and patient. The 2 young delivery men were polite and efficient. Very satisfied.
