Jewel-Osco is a grocery store where the staff are frequently described as friendly, helpful, and kind. Many customers report incredible experiences due to employees who go out of their way to offer assistance, such as helping shoppers find items to cut shopping time in half or patiently aiding with digital coupons. The service extends to various departments, including the pharmacy, bakery, deli, and butcher block. The store offers conveniences like Grocery Delivery, DriveUp & Go™, and Order Ahead services. While some note that the store is okay and employees are friendly, a point of criticism is that some staff members walk very slowly, which can frustrate customers who are in a hurry. However, many reviews highlight exceptional over-the-top customer service, with specific praise for management's personal dedication. This includes personally handling grocery deliveries and patiently managing difficult interactions to shield other employees, demonstrating a strong commitment to customer care. Overall, experiences are often pleasant and efficient, leading many to choose it as their primary shopping location.
My go to when I the area. Love the app. Saved almost 40$ today
September 2025
Clean store with a good variety of basic groceries,dairy,fresh produce,and meats.Self checkout was quick and when needed for any reason an associate was nearby to assist.
September 2025
Kobe is a gentleman and scholar. I will be back to this location
