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November 2023 by Sweeta Pasko
They are the best pharmacy. Special shout out to Dan & Emily!! The staff is so friendly & so helpful??
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September 2023 by Diane C.
The store managers do not treat customers and female employees well period. I worked there part time and was a former customer. I was shocked at the way people were treated. The Store Director has a horrible personality and his co Manager is worse. Watching and hovering over employees nonstop is the normal way of operating. I will no longer shop there nor work there.
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July 2023 by Ryan D.
I went to Mariano's in Arlington Heights to get a cake for my mother's and brother's birthday. This grocery store is a bit far from home, and I only go here if it's on the way. The birthday cake turned out great with the writing the way we wanted it. The chocolate frosting was a little salty, which I actually liked. The fudge center was very rich and dense. I loved it. The marble cake was a little dry but not horrible. The store is laid out in a way where it's easy to find things. I recommend Mariano's in Arlington Heights for their cakes and other fresh food.
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May 2023 by A P.
Eating area hasn't been clean since pre-covid. Its like eating in a homeless shelter.
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March 2023 by Kathy Schmitz
Pharmacist Dan is the best. He is patient and really helps solve issues with meds. He always glad to help….
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March 2023 by Thomas Dorsch
Usually I have a good experience. My prescription was put in about 2 1/2 hours of closing.I walked in 30 minutes before closing was on hold in line for 10 minutes while the pharmacist was dealing with another customer. Only 1 person on staff.Despite me explaining the importance of me obtaining my medication and the hassles that I go through. They would not accommodate me. I was told that if I wanted it today that I needed to call and make sure that they could have it. I've never had somebody tell me that before. Oh well I suppose....I'm a 30 minute round trip to this location and I usually come here because my experience is excellent.For that this place still receives 4 stars. I will continue to visit this pharmacy regardless. One bad experience doesn't make everything.I do believe it was unacceptable and that I was not taken seriously. Probably an off day.This place is usually prompt, and exceptionally accommodating.Just disappointed that I'm going to have an off day tomorrow.Happy President's Day everyone!.
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January 2023 by Cindy A.
I live much closer to the Palatine store than this one but this is the one I prefer. It's cleaner, well organized, just visually much more appealing. To be honest I'm not a fan of Mariano's since Kroger bought them and have become more of a Wholefood shopper now, but there are times when I need more of the basics and will come to Mariano's for them. I've never had any problem with the staff, their customer service is pretty good. The produce section is hit or miss but it's organized well and seems to be continually cleaned so not too many wilted items. Yes I'll keep coming here, I haven't tried their sushi yet but it seems to be pretty popular maybe I'll try it soon.
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September 2022 by Vince J.
I was shopping here today. Been shopping here for past 10 years ....they have the freshest fruit & vegatables...meat department is like old butcher store. Thr staff is always super helpful. Plus thier online coupons are immense savings !!! BEST GROCERY STORE in Arlington Heights !!!
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September 2022 by Linda Nitch
Prices ridiculous!! Seven dollar price difference in 16 ounces of lime juice is outrageous! Years ago when the price of limes went up they raise their price to eight dollars a jar which I thought was awful but I got it limes were expensive but limes aren’t expensive anymore. And all they do is take fruit that’s going to be thrown away put in the juicer and sell the juice. Why do they have to absolutely rip off customers I don’t know.
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September 2022 by A F.
"We here at Mariano's employ the finest minds and the latest technology to ensure that if you like a product, it won't be stock. As soon as you show any interest in one of our items, our dedicated employees make sure that it's off the shelf in time for your next visit. Will it return? Maybe. Maybe not. Life is nothing but a crapshoot and that's the way we treat restocking our items. So come in and enjoy our products. But not too much... because ... (sung) 'If you like at Marianoooo's, it won't be in stock!'" Seriously, I like this grocery store but my major annoyance is the inconsistency of items on the shelves - especially something you really like or want. It's like they're tracking my preferences in order to play a cruel joke. I don't know if it's just an issue with this Arlington Heights location or throughout the chain.
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July 2022 by Brandon R.
Since being bought out by Kroger, Mariano's has become a garbage store. The selection of food remains nearly the same but the store itself is a trash can. It resembles a Walmart. Like many places it is understaffed but things have been messy for weeks. Forget about the bathroom. It is disgusting! The store that once was better than the rest has fallen to Walmart status. Bob Mariano you should be ashamed to have your name associated with this store.
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May 2022 by Avel DS (HOYOHOY SA KAHANGINAN)
I’ve been calling this pharmacy for hours to get refill for one of my patients but unfortunately, they don’t answer or if they do answered the phone they would hang up on you. It’s rude, weird and annoying.
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May 2022 by Lisa T.
That being said, you can't beat the huge produce selection, bakery choices, meat and seafood counter, and hot food bar. They have almost everything you can think of.. the food ..fruits ..desserts.. vegetables and flower are always fresh and kept well... the workers are kind and very helpful. Everything is organized very well and I want to look around at everything.
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April 2022 by Avery G.
There is ample parking, which is nice and convenient for me, and I do not have to worry about parking because sometimes, in any place I go, it is hard for me to park when there are only a few spaces available, and it is a good thing that I do not have a problem with regards to parking in this grocery store. The layout is also nice and well organized. The store is clean and spacious as well. I also do not have a problem when it comes to their selection of everything I needed because they have a great selection and I could not ask for more because they have everything I wanted. Not only that they have a nice selection, but also their selection has the best quality too. Any product I could think of is fresh and of good quality, and so far, I have never experienced anything negative about their products or sort of. The prices are also fair and reasonable. They also have sales items for most of the items, which is again a good thing. Every store I know has a sale item regularly, but I mostly come here, so I can say that it is still a plus about this store. Lastly, the staff are fine. They are nice and friendly. In the past few months I have been here, I have already experienced both good and bad when it comes to the service and, of course, at the checkout.
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April 2022 by Freddie R.
This store is definitely the best location of Mariano's that I have been to. Everything is really on point when it comes to the service and the products. I haven't been to this location very often, but for the few times that I've been here, I observed that the store is always clean and bright. The shelves are also organized, as are the other selections they have inside. The store is spacious, and everything is really accessible. They have friendly and helpful employees that are always attentive and very helpful with some requests and questions that I could ask for. They were those kinds of employees that would not get mad or irritated if they were asked about something, and they were just super friendly and willing to help every time. The products they have are of good quality when it comes to everything, including their freshness. Speaking of fresh, their produce and meat sections are full of fresh and good-quality fruits and veggies, as well as different kinds and cuts of meat. Another one is their prices. Their prices are reasonable and competitive. What I like about their prices is that they do not go up too much, and whenever there is an increase, it does not go really high; it is just basic enough in an affordable and reasonable way.
