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December 2023 by V_ Tsikos
Very friendly environment. Chuck is always helpful
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November 2023 by Nancy Horn
I love Nick Jones Agency!!!
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August 2023 by Robert Rush
State farm wouldn't give me flood insurance, then when my house flooded they bullied and intimidated me constantly to close the claim. Supposedly state farm is one of the worst companies to deal with when addressing water related issues.So if you like paying for insurance for decades. Then when you finally need the safety net that is insurance. State farm will not be there. They will put it on you, read your policy to you, pressure you repeatedly to close your claim, tell you if it's denied it will look bad on you! State farm is definitely there for that.Record profits, plenty of money for commercials. When they need to payout you're on your own!Be warned, be smart.
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July 2023 by Youling Sun
It was a great experience with an agent to whom I could talk and hear from a real human voice and discuss personally with me about the claim on my BMW X5. I was having a lot of problems navigating on the website and couldn't get the claim done properly. When I call my local agent at Nick Jones office, they not only explained the claim procedure in simple language and put me at ease, but also quickly resolved the issue and covered additional cost of repair at the shop of my choice. Now my BMW X5 is fixed and beautiful again. Thank you, Nick Jones, and your team!
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July 2023 by Karen Verran
Elsie is the best. She is friendly and professional. Our entire family had a very positive experience with Nick Jone's office. However, Elsie went above and beyond to help our family. Thanks to the great staff.
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June 2023 by William Oberkramer
I have been working with the Jones Agency for over 10 years. They have always provided the highest levels of customer service. They go over the top to find the best solution to my insurance needs.
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June 2023 by Marcelino Pantoja
It seems that most people are happy with Nick Jones agency and that is Great. I just wanted to voice my experience . I was asked to lie about my weight and previous years of smoking when trying to get life insurance from Rosa his top person in his office. They are very nice people but. She asked my weight, I said "the last time I checked I was 340LBS". She asked my height then told me the average weight for my height was 190lbs. She told me to tell the underwriter that I am 190lbs and I have never smoked. Mind you I told that it had been 5-6 years since I last smoked. The thoughts that came to my mind where, what happens if I die? No payout? Will my family will get nothing? Will they think dad lied to save a few bucks.For some this may work.Just sharing my story.
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May 2023 by david mcconnell
How many business people would you put on a short list for going above & beyond in their service? I'm guessing it's a pretty short list. Well, Nick Jones and his State Farm agency are on mine. A few years ago I needed some good insurance and I found it with Nick and SF for an excellent price. The insurance has been a lifesaver for flat tires, emergency road, a few busted tail lights, etc. But on a number of occasions Nick, himself, has been a lifesaver for advice on financial matters (that I didn't pay for) that went way beyond the insurance he sold me. My current financial stability today, in many ways, comes from numerous phone calls he took providing wise counsel free of charge. Of course, my inflated ego tells me I'm special and that I'm worth it and deserve it . . . but I suspect he does this for all his clients. He remains my agent, advisor, and friend.
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May 2023 by Sandy Maggio
Our recent experience with water/sewage in our crawl space was not a pleasant one, but Nick Jones and his staff were very patient and helped us through this ordeal...Nick has been our State Farm agent for many decades and he has handled all of our different situations over the years very professionally and efficiently...I don't know what we would do without him and his staff! Thank you for all you've done for us!
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May 2023 by Edward Liszka
I find the personal service and information I get from the Nick Jones Agency to be outstanding and the main reason that I continue with them and State Farm Insurance. I really believe they are working in my best interest to provide me with the coverage and information I want and need. Truly outstanding! EJL
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May 2023 by Salva Calda
Nick and the whole AH office have been most helpful and understanding during the whole process of getting my SUV fixed due to vandalism, rear end while parked and damage to my rental. Although it has been a bad year car wise they patiently provided great service and support. I travel often and find myself in different city and airports due to my job and I can’t imagine going elsewhere for my coverage!AC⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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May 2023 by emmanuel Oshodi glover
I would recommend Nick Jones - State Farm Insurance, since I started using him, his being so helpful with my mortgage amd auto-insurance. He his always ready to listen, anytime you call him his always ready to help.
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March 2023 by Jen
It’s been great working with Nick Jones State Farm Agency. They’ve always been friendly and helpful. They were great to work with when our basement flooded a few years ago. They were quick to help and offer a company to do it. I appreciate reminders when I have forgotten a payment. Great company. Highly recommend.
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March 2023 by Christina Johnson
My family and I have worked with Nick Jones for 10+ years and have always had a great experience! When my husband and I got married we continued to work with Nick Jones for both Car and Rental Insurance. Nick and his team go above and beyond for their clients and I can not recommend him enough. Thank you Nick for all you do!
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March 2023 by Angel Frakov
I am using state farm for the past 5 years. Always there when you need them. Very happy with their service and Chuck is super helpful every time i need assistance with something and explaining all the important details
