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January 2024 by Jacqueline Vasquez
Came in today with my brother-in-law to get a battery and the Owner Enrique refused to sell him a battery because he was wearing a Competitors logo on his jacket. Who refuses a sale., Enrique Does. O'Reilly you need to do better with your employees.Never shopping at your locations ever again. I will make sure all of my friends and family hear this story and I'll advise them to not shop there.
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January 2024 by Jonathan Pitalua
Came to this O’Reilly to get a battery because no one else in the area had one due to the cold weather, I walked in and was greeted by en employee who was about to help me when the store manager “Enrique” saw my jacket which was an old Advance auto parts jacket because it’s the only jacket I wear when working on cars cause it gets dirty. Said I can’t sell you a battery at first I thought he was joking and then the salesman who was helping me walked away from me and then the manager said I am not welcomed in his store and that I needed to leave, I then asked are you for real, he then said it is store policy to not sell to people wearing competition brands, I got this jacket from their reward program, he then berated me and my sister in law who drove me and said that we were attacking him and that he wants us out, my sister in law had to buy the battery because the manager was on a power trip
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January 2024 by Jay Poklen
The wet heavy snow snapped the drivers side windshield wiper off so immediately located the closest O'Reilly auto parts store explained the problem and instantly located a replacement wiper walked out and installed it perfectly so I could get on my way. I highly recommend O'Reilly auto parts and especially the knowledgeable, professional and courteous store sales and service personnel.
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December 2023 by David C.
Website says they help change headlight but they straight out said no they don't and rejected any offer to help, the guy seemed like he didn't care about his job and doesn't want to be there
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November 2023 by Sam
They answered the phone and put me on hold twice without saying anything, bad customer service.
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June 2023 by Roxanna Vargas
The brake hose was leaking, I stopped at O'Reilly to buy a replacement but I didn't have any tools since I'm from Wisconsin and wasn't planning on having car problems. I didnt get his name but I asked the African American guy if they had a jack I could borrow and he said no, then I asked Wyatt and he said yes and went and got it. I spent the next hour fixing my car and Wyatt went above and beyond to make sure that I knew that I could ask him if I needed any help. Wyatt has some great customer service skills that his coworker could use major training in.
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May 2023 by Daycie
Karl by far is the best employee in this O’Reilly! Overall super friendly & helpful!
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April 2023 by Tyler Hensley
Great customer service. Bought a headlight and couldn’t get it installed. Went in there on a busy night and Jeff offered to take a look and changed it for me on the spot saving me money having to go to a shop. Much appreciated.
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April 2023 by Brett Phillips
Staff was very easy to talk to and helped me install a new battery quicky and easily. Very polite and welcoming. I would definitely go back to this location.
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April 2023 by Emilie Bar
A young man Wyatt was very helpful friendly and very kind. 10 stars for him
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April 2023 by Jonathan Pascus
They looked up the exact part I needed and found it quickly when I walked in. Open an hour later than most other auto places especially on Sunday night when you still need that rear brake light when it's 8pm so you don't get pulled over...
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April 2023 by Crazy_Creative_ Chris
Miguel and the Manager Enrique are very rude and disrespectful. I came in today to do a lifetime warranty exchange on my Wagner brakes front and rear . They could only find my rear brakes not the front brakes in the system when I bought them. The Manager was making assumptions that when I bought the car they had different brakes on the front which was not true. I told him that I was going to call cooperate he didn't care . Cooperate had to resolve the issue and had to call the Manager back to give me my refund. It was very unprofessional and disrespectful how I was treated shame on these people.
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February 2023 by Kathi W.
Midday February Snowstorm. Broke my drivers side wiper while clearing ice from it. Luckily this store was right across the street. I went in and ended up with a BOGO on the wipers. Such crappy weather but the young man came outside and installed both wipers. He didn't ask...he just asked which car was mine! I'm so grateful for this service!! My son worked for O'Reilly's and this was not his favorite part of his job!! I have to say that this middle-aged mom sure did appreciate it! Especially during this horrible storm!! Thanks to this young man for getting me home safely!
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January 2023 by Claudia Antemate
Jeff is a kind person who helped my husband with his car and a good mechanic too!!
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December 2022 by Shaak Attack
always have parts other parts store dont have. and super friendly!!
