Public Storage in Arlington Heights offers a convenient and affordable storage solution with a focus on customer satisfaction. Customers appreciate the helpful staff, particularly Chris, who assists with account management and unit selection. The location is easy to access, making it simple to move in and out. While the facility is generally secure with helpful security gates, some reviews mention the need for better insulation against small critters. Despite some challenges with online rental, the staff, including Jesse, is committed to resolving issues and ensuring a smooth experience. Overall, this facility comes highly recommended for its friendly service and accessibility.
It’s a very big facility and clean. The carts are very helpful for big loads. And elevators are nice size to fit a couple carts in at one time. It’s secure and the property is well maintained. Glad I chose Public Storage for my stuff.
April 2026
Great customer service received from Chris. Keep up the good work
April 2026
Nice facility, clean and well kept. Chris helped move me into the unit and was great to work with! Very pleased.
