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November 2023 by Rimma Sarkisyan
Very bad cleaning!!! I paid to wash the outside and inside They were told that it would cost 26 dollars I had to wash the mats in the car and inside the cabin I explained everything clearly In the end I go outside The whole car is almost stained with water on the windows too I am now I’ll show you and they didn’t wash the salon, they said that I need to pay an additional 20 dollars on top and they will wash the salon for me. Why didn’t they tell me in advance that this is a different cost? I can’t understand and they told me to wait 30 minutes if you want the salon to be washed and pay 20 dollars. I agreed to pay, but I can’t wait, and secondly, they should have explained it all to me first. Don’t recommend this car wash!
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November 2023 by Rebecca Jehl
My car was absolutely disgusting. They even shampooed twice with no extra cost. Ended up being spotless at the end. Completely amazing value for the amount of service I got. Robert was extremely helpful and good communicator.
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October 2023 by C Greidanus
It was easy to book my full detail appointment online. They were friendly and thorough. They were able to buff out several scratches that I’ve had in my car for a while. I have had my car for almost 10 years and loved the feeling driving off with a fresh very clean car. It won’t stay that way forever with three kids but I will enjoy it while it lasts! ?Service: Auto detailing
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October 2023 by Cynthia M.
The attendant was rude. I was following instructions on the screen. He came and stated you need to use a chip credit card. I stated I used same card before as to it was my second time there. Issues with machine the first time on receiving payment. He just kept saying the same thing you need a chip card and I repeated myself. I said fine I will go some where else and rudely walked away without an apology. I do NOT recommend this place! I only give a star because I have to do I can post!
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October 2023 by Joyce S.
I had some a/c leakage in my car. Raceway did a fantastic job detailing the car. They fit me in pretty quickly and it looked and smelled great inside!
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October 2023 by Claudia R.
Good selection for car wash, excellent detailing work, and intuitive process (lots of signage/directions)
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September 2023 by Nicole P.
I had to get the back of my car detailed as my dog had an accident. I was so explaining on the phone and the man said the starting price is $100 for the detail and I said ok that's ok as that was too expensive for me. He then interrupted me and saying "ma'am I'm not finished!" And kept saying this and I was taken back and was silent and he goes "hello, ma'am I wasn't finished" and said he can continue and he said if I bring my car in he can quote me and it could be around $50. I get there we agree on $50 and he asks if I can pay in cash. I said I don't carry cash and asked if they take card he said "yes but I need cash in my register can you go to the bank and pay in cash". I was already over it and needed my car to not stink anymore and said okay. I was about to go and as I buckle in he comes out and says it's fine you can just use card. It was completely inappropriate having a customer do a task that an employee should do. I get my car back and there is still a smell and my dogs fecal in the holes of the leather seats and on the the tags on the seats. I specifically asked to get out the fecal in the holes and i had to go back home and get a toothpick to get it out. Not to mention I already cleaned most of the mess at home and there was only a mess in the holes which they still didn't get...
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September 2023 by Allison Reichel
Great job restoring the shine to this 40 year old baby! Thanks Robert for your hard work!
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September 2023 by Janet Conlon
Robert and the staff at raceway carwash and detail was amazing!! They thoroughly cleaned dog poop out of my car - made it look like brand new!! So happy with them. Go to them with any issues with cleaning your car!! Best car wash around!! Thank you❤️
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September 2023 by Cheryl Lange
Great service and very professional car wash and detailing experience. Would highly recommend to those that like their car to look shiny and new, even if it an older car. Robert was awesome and gave me the royal treatment.
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August 2023 by Jack Jacked
Car was nearly destroyed and got it back to looking brand new. Extremely impressed by the work done at a affordable price
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August 2023 by Ryan D.
Raceway Carwash & Detail is my neighborhood car wash. I go there to get my car cleaned a few times a year. I try to go on off hours so that I don't get stuck in a line. In recent years, they have added an all automatic order and payment system that is easy to use. My car gets clean and is hand dried. It's fast, and they get you in and on your way. I recommend Raceway Carwash & Detail.
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August 2023 by Matthew H.
These guys are really something special. I purchased the "ultimate detail" package for my mom's car, which probably hadn't been washed in 10 or 12 years. Yes, really. It was in awful condition inside and out. There were paint scuffs on the rear driver's side door, hard water spots on the windows, etc. The interior was filled with pet hair, ash, and 10-12 years of grease, grime and ground-in dirt. The car smelled awful and was simply shocking to see. Three hours later... I had a brand-new car. Not only did they do a great job, they were EXTREMELY thorough and professional. No detail was too small. They even cleaned out the compartment under the trunk which contained the spare tire and cleaned and dressed the spare. I'm from Southern California where there are quite a few detailers and Raecway Car Wash in Arlington Heights is every bit as good as a high-end detailer in Los Angeles. First class work, the best.
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July 2023 by Nick Gordeev
Amazon job,the interior was in stain all over, they took care of them. Danny & Robert are the best.-Nick
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July 2023 by Shivram S.
I had an awesome experience working with Robert.I did a full interior and exterior cleaning because, well lets just my car needed it. They did a fantastic job of both the interior and exterior cleaning. My windshield which was not very clear to look through is now good.Did I say that Robert threw in an engine cleaning for free too?I am very happy with the experience.