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December 2023 by Scott M.
We selected Jim and Independent Remodeling after interviewing 6 other contractors and speaking with a couple of references. Had I been thinking, I probably would have checked Yelp too, as many of the comments listed here proved true for us as well. Our remodel was a huge project for us, and there were many unfortunate surprises along the way. At every turn, Jim provided us options, advice, and some well received humanity. We weren't always happy with the options in front of us, and I'm sure Jim may have had an eye roll when he saw my number pop up on his caller ID, but we found a way through and could not be happier with the overall results of the project. Some of the subcontractors involved were amazing, and others were a bit less so. But I wholeheartedly feel the guys directly working for Jim were incredible, did fantastic work, and demonstrated a level of care that was as if they were working on their own home. I definitely recommend IR and am very grateful for Jim and his team.
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November 2023 by Christina D.
Not a single thing that went wrong in our kitchen was pre-warned by your team. The wrong start date, having to change the layout halfway through the project because your team mis-measured, the mismatched molding because the wrong one was ordered, no caulking or smoothing the mismatched lines in the crown - none of that was discussed with us and it was your team's responsibility to fix their errors, which they didn't, and the work has aged horribly.
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August 2023 by Amber M.
After about 6 months of looking and 4 failed attempts with other companies trying to secure a contract to remodel our kitchen, we finally came across Jim at Independent Remodeling. Who knew it would be so hard to find someone honest, hard working and trustworthy. All we kept getting were either no shows, extremely price gauged quotes or after time spent measuring and walking through no contact back at all with any quote. Not only did Jim have the best walk through appointment he came back with the most cost effective price points. He was able to keep our grandiose ideas reasonable, never belittling our visualizations, but keeping us grounded within our budget. He made it easy to trust his expertise and that of his team. Working with Jim from the beginning was refreshing. It was almost as if we knew him all along and have done business with him for years. He was up front with us about his schedule and time line and let us know that if things opened up he would get us in earlier if he could, and he did! Roman and Peter came and did a fantastic job this summer even with several obstacles. (Obstacles being summer break and 2 grade school aged boys who want to be right in the mix of things all the time!) They did very well with the boys in and out and asking tons of questions, never annoyed. They were a pleasure to have in our home! Roman was always ready and willing to go above and beyond each day he was here. If something came up unexpected Roman and Jim would be on the phone and if it needed Jim would be here too. The whole team goes above and beyond. I highly recommend IR for any of your home project needs! We are excited to work with Jim and his team again soon with another scheduled project down the road!
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August 2023 by Thomas M.
I selected Jim after interviewing 10 contractors about remodeling my basement. During the interview process Jim was quick to communicate and his responses were always detailed and thoughtful. That never changed during the job. Jim was constantly in touch, frequently supervised work on sight, and made sure that my wife and I knew exactly what was going and what to expect. When surprises did arise, Jim handled them professionally and gave us options. I had been warned by friends and family that doing a big remodel could turn into an expensive boondoggle, and that was just not the case working with Jim and his crew. We love our basement and cannot recommend Jim and Independent Remodeling enough!
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July 2023 by Lisa W.
After extensive research to find a contractor to build my custom built in bookcase and cupboards for my living room, I hired Independent Remodeling and I couldn't be more pleased! There was very good communication with Jim, even if he was away, about the project. He started making drawings and discussing ideas at the free estimate! It was clear that what I wanted any my happiness were important to him and that it wasn't just about the job and the money. Roman was very professional, efficient, and did an excellent job even though he was doing the job by himself most of the time. He was also very meticulous about his work and keeping everything as neat and clean as possible. When I had concerns they were addressed and taken care of (I thought the drawer hands were put on crooked, but it was the drawers that were adjusted yet. Everything was level when it was done.). Roman made sure to put paper down on my hardwood floors and to put up plastic to minimize the dirt and dust. If there was ever a question about what I wanted, they asked, instead of guessing. The final product was great and I am happy to look at every time I watch TV. The cost was not the least expensive, but I feel I got good value (good product and good service) for what I paid. I would hire them again in the future.
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March 2023 by Rachel T.
We highly recommend Independent Remodeling for any project in your home. Great communication, high quality of work, efficient, and on top of it all- very kind! Everything was done in a timely manner and every step was communicated well. We had our basement renovated/wet bar built, and during the renovations had a bunch of small projects come up (kitchen faucet broke, trim by front door needed replacing). Roman and Jim didn't even hesitate to help when we asked! You can't do any better than this company, and we plan to use them in the future for any renovations that we may need.
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January 2023 by Jay K.
Jim and his team remodeled a primary bath and powder room. We are thrilled with the results! Due to covid related scheduling challenges, it took a few months to get started but once we did we remained on the original schedule as planned. The team was professional & knowledgeable and were great to work with. Jim communicated regularly and reliably and helped address any and all issues in a timely manner. We would definitely recommend them and plan to bring them back for our kitchen when we're ready
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November 2022 by Mike M.
We were long overdue for a kitchen remodel that was slowly becoming a much bigger project to accommodate our growing family. The project pretty much became a first floor remodel! Jim and his team at Independent Remodeling gave us a great floor plan and executed the plan with great communication and in a timely manner. They also provided a great value for the scope of the project - lower than other quotes we got for the project. We felt they went above and beyond to give us exactly what we wanted and appreciated our questions and attention to detail. We would go with Jim and Independent Remodeling again for future projects, but for now, we are all about enjoying our amazing kitchen and first floor spaces!
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July 2022 by Lisa B.
High quality work, completed on time and within budget. Excellent attention to detail.
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June 2022 by Kristi G.
We went with Independent Remodeling for our kitchen renovation, and we were not disappointed! Jim and his team are wonderful to work with, and made the entire process easy. Open and honest communication is incredibly important to me, and I have to say that Jim and Roman (who is awesome) were super transparent and helpful. We ended up completely changing the layout of our 1970s vey stylish retro pink tiled kitchen with super-glued together cabinets. The end results was an absolutely stunning white quartz countertop kitchen that is so fancy I have not allowed my two-year old to enter (yet). The products they use are high quality, and the results show. Our kitchen is truly the centerpiece of our house. I cannot say enough good things. Highly recommend!
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May 2022 by Job A.
My husband chose independent remodeling after reading reviews. Jim, the owner is very responsive and helpful. We were super impressed with contractor who completed our bathroom (Marcin). He did a fantastic job and was very precise in all his measurements and ideas. He was super respectful since I had a newborn and two small children in home during construction. I wasn't super impressed with project management. I thought we were going to be dealing with Jim but you are assigned a project manager who handles day to day communication. Overall, bathroom turned out beautiful.
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March 2022 by Helen H.
You absolutely cannot earn any stars, if you don't return phone calls for a quote, as well as a text message when following up. I have a feeling this business owner does great work, but it's hard to know that when he won't call you back to let you know he's busy and he doesn't have time to discuss. Since my project is a minimum $50k or more, I'm a legit potential new client. If I did business like this, I'd be home all day watching TV Instead of earning a paycheck. Left a voice mail 3-24-22 and followed up on 3-25. It's now the 27th and no return call. Look elsewhere. Nope. *** update/reply to Jim- I disagree Jim. I left two voice mail messages to a number listed in Yelp for you , and in that voice mail your first name is mentioned, which confirms I had the correct phone number & contact information. As well, I sent a text message to that phone number with no reply. Thanks for your well wishes, as my project has now been quoted & agreed to with a $10k cash down payment to order materials before the project begins***
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March 2021 by Pam L.
This review is well overdue as we completed our master bathroom remodel with Independent Remodeling in 2019. It's been over a year, and every time we go into our master bathroom we are truly impressed! Their workmanship has definitely held up. Jim was great throughout the process and gave us a fair assessment as to what to expect. Brian and his crew were professional, courteous, and quick to address any issues that came up. Communication was very good throughout the process and I always knew when the crew would be at the house. They took the time to listen to our needs and concerns to make our dream bathroom a reality. Remodels are a lot of work, but they made the process easy by taking care of things like permits and ordering specialty parts. We will definitely be giving Independent Remodeling a call for our next project!
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August 2020 by Jessica M.
I found Independent Remodeling through Yelp to remodel a bathroom in our home from 1916. Jim got back to me very quickly to set up a time to come see the space and promptly sent over a quote for the work, which my husband and I felt to be very reasonable. The end cost was spot on. Jim assigned a project manager, Brian, who was our go to contact throughout the project and who was a pleasure to work with. Both Jim and Brian were professional and very responsive throughout the project. I was also impressed with the work ethic of their crew once the work got started. All of their workers were friendly, pleasant, clean, and respectful of COVID concerns. The work that independent remodeling does really speaks for itself. The room looks incredible. This was not an easy job, even though it was a small space, because the floor was not level at all (old home problems!) and there was wallpaper that had to come down. I was impressed with the amount of time that was spent on making sure things were done correctly, and if I ever had a concern, it was taken seriously and addressed correctly and before the project was done. Even with the electrical work, they went so far above and beyond. We will definitely be using Independent Remodeling for our next project!
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August 2020 by Lacey C.
When deciding to do my whole home renovation, I received multiple offers. Many of which I knew were priced well and came as recommendation. However, I decided to go with Jim at I.R. He and his crew are honest and trustworthy. I felt comfortable with them in in my home every day for ~7 months. Brian, the project manager was very easy to get in touch with if I ever needed anything and always was prompt with responses. Roman and Harry, are two of his best workers! They are highly skilled and do not cut corners. I would highly recommend giving Jim a call if you are interested in doing any type of home renovation. He can provide ideas, suggestions, and walk you through the whole process.