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January 2024 by tom kuenn
All the guys at RT 12 Arctic Cat are great.You need anything Arctic Cat they are the ones to go see!
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January 2024 by Joshua Z
Great group of guys here. Very knowledgeable, amicable, and trustworthy staff. Have always been treated well whether I'm visiting the service department or sales department.Most recent experience was purchase of a '24 model snowmobile. If you're not familiar with the ordering process, you have to order one VERY quickly online if you want to get one for the following season. Arctic Cat took my deposit the day I ordered and asked which dealer to send it to (Route 12, duh!). Then in October, the manufacturer canceled the order on Route 12 (no fault of theirs). Come to find out, Arctic Cat canceled orders for the model I ordered once in April (as they accidentally accepted too many orders online) and again in October (for a reason unknown to me). Route 12 went out of their way to locate one for me! Thanks for finding my RX-C and maintaining my sleds!
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December 2023 by Finn's Ranch
Been going into Rt 12 Arctic Cat for over 20 years and they have had great service and been extremely knowledgeable in anything I have needed. I'm still going there from almost 3 hours away in Michigan. That must say something for their service. Bruce is by far the best at anything Arctic Cat related
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December 2023 by Tony Di Viesti
Been going there forever and still the best service around. Always quality work and never overcharged.
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December 2023 by Larry Young
Great job on the recall just some cleaning and my sleds ready for snow.
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December 2023 by Matt Hedstrom
The staff at route 12 arctic cat were very nice and repaired my sled in a short turnaround. Thanks to the team at route 12. Great place to buy a sled.
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December 2023 by Bryan
Wow! Best and easiest experience I’ve had purchasing an atv. Bill was excellent! Thank you again!
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November 2023 by Todd Tobler
Extremely knowledgeable, friendly and thorough. Service department is very quick and accurate.
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November 2023 by Thom Anderson
So happy I found these guys thanks to an old best friend. If you need to be reminded why you look for smaller local family-owned business over the big guys, look no farther. They take care of their customers because they care. They also live and breath powersports. A total Win-Win!
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November 2023 by John Ducato
Over a year ago I have a 2016 Artic Cat wildcat brought it in for service the service department diagnosed my problem wrong. They said I had an input shaft that was bad. I kept on checking in on them to see if the part came in it was back ordered for over a year and I just called last week and talked to Gram and he said it’s back ordered till February so I ended up taking my machine to a different dealership out in Kenosha and he told me it was a broken driveshaft, not a input shaft. Fix my machine within a week. so I was very unhappy with the service. I will never recommend them for anything, and never buy another wildcat again.
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November 2023 by Kevin “RacerDad20” Brown
RT 12 Arctic Cat is a top notch dealer! Bruce know his stuff and never takes advantage of you when it comes to repairs! I trust them for all my Cat needs!
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October 2023 by Dino Matsas
Honest people. My go to for winter & summer toys!
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October 2023 by Nathan Zayed
5 star rating for these guys at rte 12 cat. Every year i have a pre season service done and they never disappoint! Honest service at a reasonable price!
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September 2023 by Dan Polka
Great experience, in and out, knowledgeable sales staff very helpful will highly recommend and will shop again
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August 2023 by Roberto Paniagua
Great customer service, I definitely felt like a valued customer. Thank you very much!
