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October 2023 by christy martell
Round 2 for Matrix opti smooth works beautifully
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May 2023 by Jolie R.R.
Open to Licensed Cosmetologist ONLY
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March 2023 by Dakota P.
This is the worst location I have ever been too... the blonde girl who's tape ins are always exposed is the rudest person and has literally no idea about any type of product or tool lmao hire new people...
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November 2022 by Wendy R
Picked up to go! They were on top of it!
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October 2022 by Wendy Rosario
Picked up to go! They were on top of it!
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September 2022 by Chiara Travaglio
Very nice people professional
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January 2022 by Diane Joergens
Very disappointed what is on selve is not what they charge you. They charge you for there plastic bags and do not ask you 1st. Not happy with that place.....
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January 2021 by Jack Malisz
Great store. Angelica is just amazing!! Thank you!!!@
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January 2019 by Tricia Klingenberg
Front desk was very nice. Had never been to this salon centric. The one I had gone to in Villa Park area the women were rude there. Definitely prefer this place 5 star for sure!
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January 2019 by Brittany Grum
Always has a great selection of product. Staff is super friendly.
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September 2018 by Emilia Mag
Horrible customer service!!! The girl working there was so rude , there was no prices on the products so I had to ask her pretty much for every single product I was interested in, and clearly she had a problem with it !!! Next time just do your job and put a sticker with the price on the shelf!!! I'm always shopping in Harwood Hts location and never had any problems there. Don't go to this location if you expecting any service at all!!!
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June 2018 by Julia A Q.
This store closes at 4 on Sunday's. I was really fighting the clock after my gps took me in the complete opposite direction. In a panic that I wouldn't make it before close I called to ask if I could place my order over the phone and pick it up when I got there (right at or a few mins after close). Stacey was friendly and made me feel like I wasn't asking too much from her. She collected my items for me and had them ready to go when I rushed in the door (I felt bad for making her stay). She was nothing but polite and did not rush me out at all. Hard to find in today's world!
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May 2018 by Alla P.
Unbelievable experience. I planned trip to Salon Sentric Palatine Illinois store last Sunday. Checked their hours on Sundays where clearly was written : Open Sunday 12-4 As I drove by found out their window sign said opposite. There was a huge lock on the entry door stating : We were closed. Had to come back next day and found out from a salesperson that Wheeling location was opened on Sunday. Common , guys! I dialed several times the above mentioned location . No results No wonder every time I walked to ether store - it's empty and quiet comparable to Cosmo Prof which is not far away. Another issue was to return few bottles of shampoo and a deep conditioner by Purology. Looks like the company is not working for their loyal customers at all. I was offered a gift card in the amt. I spent-($104). The unused product was purchased just 2 days before. Well , I asked to credit any card I carried in my wallet even I paid cash. Realized it's better than nothing Never ever. They lost me as a customer . Guys, read their return policy before making any purchase. Call and check their hours before going for shopping. I don't think Salon Sentric will survive if they act like this. Sorry Yes to CosmoProf
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January 2018 by Jess Ruiz
The girl working today 1-22-18 was rude. I was in the store for 10 minutes and didn't buy anything because of how rude she was. Barely looked up from the computer screen and when I mistakenly grabbed a wrong size and apologized for my mistake she slightly rolled her eyes. I didn't get her name but she had black hair and she was a little on the bigger side. Will definitely call the manager and complain.
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January 2018 by David Phelps
Very friendly and always willing to help