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January 2024 by Shalonta Clinton
Samantha initially contacted me. She scheduled a same day consultation and was very courteous. Andrew was my sales guy. He had the car I was interested in waiting for me. He was friendly and knowledgeable. Mike sealed the deal. He was funny and helped with the final details. Great team!
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January 2024 by Cole Tamburelli
Victor, Mark and Ceasar ALL went out of their way to make something so important to me come true. I'm truly grateful and so glad to be the one to be able to be the new owner of the beautiful Malibu. You all are fantastic. You guys went above and beyond and it only continues to reaffirm the major I decision I made to proceed with everything. You all made it happen. Thank you for being welcoming and friendly and accommodating and respectful. ?Edit update:So after only having the car for two months, the engine light came on. My start stop system wasn't working and I knew it had to be related to the battery or something along those lines. Well fast forward to now the dealership did a wonderful thing for me and paid for the repairs it needed which was the dual battery control module, the front start stop battery and the rear auxiliary battery. My car is perfect now thanks to them being really great listeners and them taking care of me the way they did. I'm very appreciative for this. They are a great place with great people there. ❤
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January 2024 by Jen Wojnar
I was extremely disappointed with my most recent visit. I had a 10:30am appointment for an oil change and tire rotation. Three hours later, it was finally complete. It wasn't busy. No appologies or explanation for the delay. It took twice as long as it should have. I have been going there for years and the service department is normally amazing. After this, I don't know if I will go back.
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January 2024 by Graham Dirsmith
5 stars! Talk to Joel for your next purchase! Between the test drive, my trade-in, walking me through financing, greeting me when I came in for my first oil change, and following up after I bought my truck! Joel and the whole Tasca team truly made the car buying experience amazing! Thanks
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January 2024 by Laura Ludwig
I had an amazing experience at Arlington Heights Buick GMC recently!! Andrew and Mike in sales and Mark in finance were all so nice and I was treated with kindness and respect and felt no stress. They went above and beyond to accommodate my concerns and wishes. Also, I stay with this dealership because the service department is just as amazing! If you are looking to buy a car, this is the place!!
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January 2024 by Phil Lifshin
I have leased or purchased all my vehicles from AH Buick GMC over the past 40 years. Every time the transaction was seamless, smooth and without any haggling. The staff, Ariel, Mike A, Mike M and Andrew are friendly and well informed. They are always available to answer all my questions. The service department is top notch led by Mike B, the manager. If you are interested in a Buick, GMC or Hummer, this is the only dealership you need to visit.
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January 2024 by Kaleigh Elise
I had a fantastic experience at this dealership, and Eliot truly stood out as an exceptional salesperson. His knowledge of the vehicles and genuine enthusiasm made the process enjoyable. Eliot's friendly and patient approach, coupled with a deep understanding of my needs, ensured I found the perfect car. Kudos to Eliot and the entire team for making car shopping a breeze!
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November 2023 by Joel Gallardo
Arlington Heights Buick GMC Managers Michael Audino, Amin, Finance Manager Mike O’Oconnell were professional and made buying my car easy and smooth! They all listened to my questions and made the deal work for me! I highly recommend them
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November 2023 by Paula Rich
I have been dealing with Sullivan in Arlington Hts for several years and the staff is always so helpful and friendly. I specifically have worked with Eliot P. and he is phenomenal. I call him and tell him what I'm looking for and he helps me find if not that particular then a vehicle very similar but more within my budget. He will also help you get the best price/interest he can. He has always dealt fair and honestly with me as has the entire staff at Sullivan. They go above and beyond.
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September 2023 by andrew bano
Chris Lahey was awesome. He found the exact 2500 HD diesel with the accessories I needed and then he pulled a rabbit out of the hat with pricing. I had to pull the trigger as he met my needs completely. They delivered my truck to my house as soon as I closed. Even the finance manager assisted me with tax situation out of state. Knowledgeable, experienced, and service is beyond my expectation for a car dealership.Thanks again Chris
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September 2023 by Luiza Goodman
My family has been coming to this dealership for many years. We keep coming back because Eliot Pergricht has always taken such good care of us. Both me and my husband have gotten our cars from him, as well as my father in law. He’s honest and upfront about everything and all the cars are great quality. The transparency of the employees of this dealership is what matters most; we have never felt cheated. Mark, the finance guy is also amazing and very patient. He went over everything with us multiple times and was not pushy. Overall 10/10 experience, we will always come back here and I recommend them to everyone who’s in the market for a good and reliable car.
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September 2023 by Jay Gee
I'm delighted to share my outstanding experience with the customer service provided for my work truck. Their level of care and attention made me feel as if my truck was a brand new 2023 model. Not only did they swiftly get me back on the road the same day, but they also improved the performance of my truck significantly. I couldn't have asked for better service! It's refreshing to find a dealership that doesn't forget about their customers once the purchase is made.
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September 2023 by Bridget Edgeworth
Very personable, thorough, and they worked hard to find the car that would make me feel comfortable in my budget and super happy in the ride. As a women buying a car, they were very mindful about who was buying the car even though my new husband was with me to help give his opinion on the test drives. I was spoken to about everything and acknowledged as the buyer. Love my new car!
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September 2023 by Lin Hartnett
Dean Fay listen to ALL the things I had noticed about my car not running well. He called me several times, first to let me know what they found wrong and what they needed to do to make the repairs. He called with updates for me and then again when the car was ready for pickup. Not once did I worry that my car was not being taken care of. They have serviced my last 3 Buicks.
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August 2023 by Kim Adams
The service department has always been amazing here. They're professional, courteous, quick, and easy to work with! I've had great experiences with Joel in sales as well. He's easygoing, friendly, great to work with and not pushy! To say I love working with them is an understatement.