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January 2022 by Ty “The Junkyard Guy” Mullins
I have waited 8 weeks since placing an order. Send multiple emails, tried calling their phone weekly. (which is disconnected and has no voicemail) Now in the process of trying to get my $750 back. Company is an absolute joke. They go by "Bumperworks Online" and "Top Notch Autoparts" I found the name ironic since it could not be farther from the truth. If you are reading this and are even remotely considering giving these guys a penny, I can promise you are wasting your time. Much better off buying a used bumper and have any body shop that actually exists and will respond to phone calls do the work. BUYER BEWARE!!!
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May 2021 by Lamare Butler
Never shipped. No communication. Waited 4 weeks for nothing. DO NOT BUY FROM THIS COMPANY.FRAUDULENT.
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December 2020 by Kevin Jiang
Bumperworks Online and Top Notch Auto Parts are run by the same scammer. Luke Dobrzycki will claim to have bumpers in stock but will never respond to calls or emails and will give you false information about order status and shipping after numerous attempts to reach him. Obviously I paid by credit card so I was able to pull the payment, but it was the biggest waste of time ever. Don't make the same mistake.
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April 2019 by Jonathan Taylor
If things change i will update this review but as of right now I'm not too pleased
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November 2018 by Mal Car
Will charge you immediately and never ship item! Will ignore calls, texts and emails! Will give you false information including false tracking number, name of the individual you are speaking with and refund receipt. They will also review themselves to make the reviews appear high. They have multiple online businesses with one single contact number.
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November 2018 by Charles Handler
Total scam. Ordered a bumper and the email receipt said my card would not be charged until the order shipped. My card was charged the next day. I called 4x, once a week and kept being told that they had to contact the warehouse to check on my part and would then email me to tell me the result. Never got an email. Was told I would be called back, no call ever came. I was wary going in so I used my Amex, thank goodness because I dont have to fight to get a refund this way. I should have checked the reviews before making an order. Might as well throw your money out the window.
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November 2018 by Paul Anderson
I would not purchase another product from them.
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May 2018 by Pavel Zhuravlev
Ordered a lot of parts from them. Most of the time parts were decent last order was never shipped or my money returned I'm just getting totally ignored. I'm done with them, very unprofessional and not a nice way to treat your loyal customer.
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April 2017 by Alyssa Busch
This is a major SCAM. I am in contact with the Better Buisness Bureau and our bank has started an investigation with this company. Multiple times Ive emailed them. Multiple times I've called and been hung up on or ignored. We were never given a tracking number or confirmation number for our order. There is no option online to cancel your order and it is nearly impossible to get ahold of anyone or get any answer. This has turned into such a mess for us please don't not do business with them.
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March 2017 by Brooke Smith
DO NOT USE TOP NOTCH AUTOPARTS! Sa me story with every person. I ordered my bumper. When I called to check when it would be shipped I was told in about 2 days. After 3 or 4 days I called back. I was told it came back cracked from the paint shop and it was being repainted and would be shi,pped the folowing Tuesday. When I called on Wednesday he told me he would call me back in 5 minutes he was checking on it. Never got a call back now he refuses to anewer my calls or emails. Place is a big scam
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October 2016 by Wesam mohamed
everyone that wrote that they are good people is 500% lying these people took months for working on my bumper and they lye and say they shipped it while in fact they haven't because the tracking number they give you, tells you exactly when the part was dropped off. i got promissed many things and i swear to God on everything I love i have never gotten anything from them but the worst customer service ever. please if you would buy from them and you feel like you are cornered. you will find a way out trust me just wait for it and don't buy a single thing from them they are the worst. I wish they had negative stars i will give them all negative.
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August 2016 by George's Body Shop Inc
IF A NEGATIVE STAR RATING WAS POSSIBLE THEY WOULD GET IT. I ORDERED A BUMPER 2 WEEKS AGO AND WAS TOLD IT WAS SHIPPED AND I STILL HAVE NOT RECEIVED IT. I HAVE TRIED EVERY WAY POSSIBLE WAY TO CONTACT THEM AND GET NO ANSWER. LOOKS LIKE THEY HAVE A COUPLE OF DIFFERENT SCAMS GOING ON UNDER A COUPLE DIFFERENT COMPANY NAMES. ONE IS TOP NOTCH AUTO PARTS AND THE OTHER IS BUMPERWORKS ONLINE. DO NOT ORDER FROM EITHER THERE IS A SCAM GOING ON. ALSO I AM ON THE BOARD OF DIRECTORS FOR THE AUTOMOTIVE RECYCLERS OF MICHIGAN AND ALSO A MEMBER OF AUTOMOTIVE RECYCLERS ASSOCIATION (NATIONAL LEVEL). ILL BE SURE TO SHARE MY EXPERIENCE.
