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November 2022 by Monet/Mike Stinson
Rented a truck within two trucks both trucks were dirty couldn't see out the glass and the inside one truck to trans check engine light came on slowed down to the point I had to pull to the shoulder cut it off and restart it truck only had 16,000 miles on it they added an extra insurance and $100 that I did not request for a claim they could not remove it
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November 2021 by Morgan Wahlberg
I rented a Uhaul from a place in Wisconsin, but found out it was not open on Monday and Uhaul moved my reservation which meant my reservation was lost in their system. The guy in Milwaukee found a place close by where I was going so I could return the truck. Well... got to the return truck place, went inside, and told the guy I was there to drop the truck off. Instead of helping me he told me ‘you have to figure out what to do with it because my lot is not big enough’ I responded with ‘I do? That’s not my problem that your lot isn’t big enough and this is the place I’m supposed to return it.’ He told me I had to find another place or he will charge me! He was so rude about it! I will never go back to get gas here, to get my vehicle worked in here, or to rent a Uhaul from. He needs an attitude check and to help customers.
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November 2021 by Susan Meinz
Would not rent to me because my friend that I had to put down as a backup had an outstanding balance with them that had nothing to do with me. Wrong U-Haul location the one that I went to was in Bloomington Illinois on Main Street.
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June 2021 by Pat M.
Couldn't be happier with this place. Everyone that works here has a great attitude & are very accommodating. Excellent value. Rented a van to move my son to downtown Chicago. Clean & dependable vehicle. Highly recommend this store. Two thumbs up.