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May 2023 by John Heart
Consistent excellence and better service and products than you will find elsewhere. The essence of what a community bank should be. Stop in and be welcomed by name, see the same employees over time, know that you're at the right bank.
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June 2022 by Michelle B.
Village Bank in AH is a small branch but it has amazing service. We've set up debit cards & checking accounts for our college bound daughter to cd's to passbook accounts. We've had a couple of challenges with the online app when we went into the branch for assistance they were amazing! A well informed, knowledgeable & service minded business!
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April 2022 by John V.
Terrible place. They used to have two ATM machines which was great because one was almost always broken. Now they only have one and the last time I went it was broken and not accepting deposits. This is really unacceptable. I don't think it's too much to ask that in 2022 you have working ATM machines.
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February 2021 by Melinda Camardella
For the best personal banker, contact Jane Zaleski. She is not only thoughtful and knowledgeable but is willing to go the extra mile. She takes the time to develop a personal relationship with you. I used to be with Chase where I never saw the same person. This is a completely different experience. I didn’t know that banking could be this enjoyable.Thank you Jane and Village Bank!
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August 2020 by Jacob Austin
I am also not impressed with this banking institution and would caution others on banking here. We needed to cash a cashier's check issued by this exact bank earlier in the day. They told us they couldn't cash the check, couldn't validate it's authenticity in lieu of cashing the check, and even if they could cash the check they would charge us for doing so. This behavior of an organization is comparative to scam organizations and fraudulent organizations. I've banked with 15 other banks before and never had this much trouble especially with a check issued by the exact bank in question. ANY legitimate financial institution which issues cashier's checks can validate its own checks' authenticity, Period.
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June 2018 by Maria R. Sandoval-Raygoza
I opened up my Village Bank and Trust when it first started..
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April 2018 by Kathy Olson Kasprowicz
Village Bank and Trust is the best bank! They are exceptionally accommodating to their personal and business clients. We especially love that they are so involved in the community and generous to non profit organizations. VBT is everything a community bank should be and more! I highly recommend them.
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December 2017 by Nancy Tsapralis
Efficient polite and always helpful ,thanks for your service Bill (Basil) Tsapralis
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September 2017 by Deb Fiorenza
Great service and always very helpful been banking with them for over 20 years.
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September 2017 by Renata Callahan
Village Bank has been a great bank for our business and our personal banking. They're always there to assist. I highly recommend them.
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August 2017 by Robert Byrne
Do not believe a word of these other reviews. The bank does not maintain or upgrade their technology and their customer service is horrible. Technology wise they are the slowest to adopt simple pay systems like apple pay, took them over 2 years of time. They still have not adopted any of the other payment systems like Android or Samsung. Card was comprised one time and they did nothing and provided horrible customer service to get it fixed. They also just turn off your card because they believe it is comprised and left me stranded in D.C. and no one was available during a Saturday or Sunday. You wait on line for over 30 minutes for service and support and than they do not help and just Hang Up. Thanks Kendrick for your horrible customer service skills, and thank you to Gina for Screaming at me over the phone. You are a great example of how not to treat a customer. If you expect a bank to provide customer service that is Friendly or Fast I would head on down the Street and avoid Village Bank and Trust.
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July 2017 by Peter W Pfeifer
There is an old saying "Keep your friends close, but your enemies closers". In my opinion there is not a galaxy big enough for the distance you should keep from this establishment! Watch your backs with these people, they probably already have your shirt.
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July 2017 by Elena Tenjeras
Bad experience.
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June 2017 by ken bragg
Get the run around. Cant even get someone on the phone to answer my questions
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April 2017 by Andreea L Pfeifer
Can we can say CROOKS! Not a small bank and not a nice bank. They truly lie and cheat! If you would like to be royal " screwed" by all means do use them! You will be sorry!
