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November 2023 by Val C. A.
The shower in our room was weirdly fixed with tape and there were not enough towels in the bathroom, however the room was clean, the staff was very courteous, and being able to make my own waffle in the morning was very fun.
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November 2023 by J Henry
Clean and convenient.Free breakfast did not have a good selection....but ....at no cost one shouldn't complain. It's not free room included with breakfast!
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November 2023 by Michelle Springer
Perfect one night stay close to O'Hare airport. Clean, nice rooms, plenty of amenities and nice breakfast in the morning. Front desk staff were very accommodating.Rooms: Had plenty of amenities and comfortable
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November 2023 by Abdullah Abdullah
Excellent choice for the value.They need to get new towels and check the drain in the bath
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November 2023 by Sherief Ghozy
The people working there are very nice and helpful. I had a problem with my reservation due to an issue with their system but they got it fixed.May be the only downside is the rooms being old, but they told a renovation will be done soon.
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November 2023 by Mark Huisman
Clean, nice beds, fast free internet. Location was ideal for me, at walking distance from the office. Breakfast wasn’t my thing, but I get why other people like it.
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October 2023 by Jacqueline Marie *ChicagosSinfulSwede*
Shocked this is part of the Wyndham family. This location needs some serious updating and improvements. Very late 90's/early 00's decor and color choices throughout the entire hotel. Housekeeping does subpar cleaning.. thankfully I always have a bleach cleaner with me and I gave the room a good wipe down. I cleaned areas that had significant dust such as doors, corners, lamps, headboard. Shower/bathtub had this large thing on the shower head, tub and surrounding has been painted over cracks and peelings and overall very dingy looking. Every single vending machine doesn't NOT work. Breakfast area under construction so they set it up in a TINY TINY office area where if there's anymore than 2 people in the area it starts to feel awkward and claustrophobic. Also, nowhere to eat.. you have to bring it back up to your room. If you want more or happened to forget something then you must go all the way back down and find your way to the TINY office area. There was fridge & microwave in the room, which was convenient. Also, there was a cloth material loveseat in the room.. which I covered in towels and the cheap coffee table was a disaster because it wasn't in the least bit sturdy and that tells me that the lazy housekeepers don't pay attention or don't care when cleaning that they can't take the few seconds to either call maintenance or management. Truly unbelievably lazy.The positive was the bed was comfortable, pillows were rather old(I asked housekeeper for several extra pillowcases to put on each pillow), bed linens were rather old. Ugh.. seriously 2-3 stars.. and 3 seems to much. Location is very convenient to a few dining options, public transportation, gas station, grocery store, etc..The Pakistan or Indian family that franchise this location needs to realize that there's lots of maintenance issues, dated decor, old n worn linens, cheap wobbly tables, etc.. they live on site so there's no excuse why this place is so shabby.
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July 2023 by Mohammad Darwish
The main area for breakfast had an incident, so they moved it to a small room, they didn't have enough coffee in the morning to serve, I have been at this hotel multiple times across the years, they have just been declining overall.The elevator got jamed in it, had to 15 minutes to get out, things are old and just declining...perhaps a serious review is needed
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July 2023 by VC Galarza
On Friday, June 2, I returned my parents (both in their upper 70s) to their hotel around 9 pm at night. All hotel lights were off and the front doors were locked. A few guests sitting outside the lobby were waiting for cabs to leave. We were told the sprinkler system had turned on and had to be shut down so nobody could stay. We had NOT received notification via phone or email. The guests recommended we enter the locked building through the fire escape to retrieve our soaking wet and ruined belongings. The floors and all furniture were soaking wet, and the stairwell, hallways, and rooms were completely dark. It was not safe. *More than a week later*, the hotel property owner and Wyndham have not addressed our filed complaint or our concern.Safety: The hotel owner's improper response to this emergency situation should not be ignored by potential guests.
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July 2023 by D'Angelo
Room was dirty had to change room the man at front desk didn’t even apologize slammed my key cards down! Act as if I were disturbing him from doing absolutely nothing!!! He’s new bald chubby man, never had an issue with the older gentleman and the ladies that’s usually there! This new person is very mean person!!! That Nigerian cultures is usually like that so I’m not suprised!!! Or whatever he is!!!
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July 2023 by Maria Väisänen
Fresh and we'll worth the money . The trip from the airport approximatly 400- 500 with taxi or Uber. Especially liked the bathroom . Quiet .
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June 2023 by Kumar Naidu Pendyala
Worth the price. The parking space is bit limited and not that great, boy rest is just great. Rooms are clean and smells good. Breakfast is free and good with lot of varities. They're lot of places around for easy catch up. I recommend this place.
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June 2023 by Lasha Panjakidze
i got the best deal 120$ for 2 nights. super clean cheap and comfortable beds. you can drive to the train station after 6 pm it's free parking until 2 am (2-6 am no parking!!!) and get train to chicago if you want to visit the big city.
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June 2023 by April Banks
The 2nd room we received I had to clean the bathroom. In my Fred G Sandford voice there were public hairs in the bathtub and bathroom floor. There was something white spilled on the bathroom counter the I had to clean. The couch and the office chair was dirty. The bathroom really need to to updated. Pulling up the grass and grounds have not attended too.
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March 2023 by Alicia “Dlisha” Miller
Good hotel for the price. Rooms are big and fairly clean, basic buildup in the tub and toilet from not being cleaned properly. Really my only complaint is the fact that it's so noisy. Little has been done for sound proofing and if your on the end where laundry room is, you have constant noise of the water in the pipes and door opening and closing all day and night.
