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April 2024 by Kelly Martens
We had a brake pot blow out. With 15 minutes notice they changed it out and we were back on the road. No price gouging no bull. Great people here. If you're from out of town don't hesitate to stop in.
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August 2022 by Kim Peterson
Great service at a competitive price. Shop is very clean all the time.
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February 2022 by Jack Boyd (Boyd Enterprises)
This might be a long post but let me tell you the difference in customer service.McCandless Truck Center had my truck for 5 days, two of which is was guarantueed to be in the shop. After 5 days they then decide to tell me it will be $3200 to drop and inspect the transmission. They’ve known what it was going in for, they never kept any contact with me about cost, they told me it would be two hours charge to diag and they never contacted me about not getting the truck in the shop on the days promised I had to call to find out. No apologies were made, no effort was given. When they failed to produce a quote for a transmission replacement after 4 hours, I sent my driver to pickup the truck. They did nothing, offered no apology, charged me $500 and we went on our way.Called a friendly shop in Assumption IL, small farm town. CB Enterprises. They don’t have a FB page but they did great work on my other truck. They said they would change my transmission for $4600, including parts and clutch assembly. (Now remember McCandless wanted $3200 just to inspect the transmission) they would have the parts on Monday, and transmission replaced with truck ready to go on Wednesday. Two days. With only one day notice and on a Friday. Shot my driver over to IL and they are already taking the truck apart to replace it, they even let my driver borrow one of their company trucks so he could use it to go to the hotel in a neighboring city so he use it for the days he’s there.Customer service does matter. Especially in this industry. If my trucks ever have issues in their area and even if I’m clear across the country I will send my trucks to this shop.
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December 2021 by Hayden Hoene
Had alittle bit of a screw up on my part. Damaged a rim on the trailer I was pulling. Called them up and told them the situation, told them the rim size and tire size(luckily the tire was fine) they got me in and was back on the road. Glad they where close and didnt have to call road side service or limp the truck and trailer back to Neoga IL. Even helped me get some fuel caps for the truck. Great friendly people.
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September 2021 by Jerry Borneman
From the first person I talked to on the phone to the last everyone was upbeat and helped me in every way they could great customer service
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September 2021 by Beth Matthias
CB Enterprises does really good work
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November 2020 by Mike Jacobs
One of the best in the business. Chuck is awesome, Kendra is awesome too.
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September 2020 by Mike Welge Jr
Helpful and nice store
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April 2018 by chris fuller
Truck & trlr repair shop. Handy for where they are. Seems to be good with trlr wiring
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January 2016 by Blake Evans
These guys are just simply the best in the area.
