Advance Auto Parts at 3 N Smith St in Aurora is a trusted local store offering a wide range of automotive aftermarket products and services. Customers appreciate the friendly and helpful staff who go out of their way to assist with various needs. The store features well-known brands such as FRAM, Carquest, and DieHard®, and provides free store services like battery testing, battery and wiper installations with purchase, engine code scanning, and testing of starters and alternators. Many reviews highlight the staff’s willingness to help during difficult times, such as replacing dead batteries in freezing weather to support customers facing personal hardships. The store’s team, including employees named Junior and Eddy, are praised for their kindness and dedication, often going beyond expectations to ensure customer satisfaction. Customers also value the convenience of pre-ordering parts online, which often results in lower prices or price matching. The store’s commitment to quality is reflected in positive experiences with battery replacements, brake services, and the availability of quality parts made in Japan. Overall, Advance Auto Parts in Aurora is seen as a helpful, dependable business that provides excellent customer service and reliable automotive products, making it a preferred choice for local car owners.
The manager Eddy is a great guy! He has amazing customer service.
December 2025
I needed some help with corrosion on my battery and Eddy helped me find a product & applied it for me. So thankful!
December 2025
Fernando was awesome! I walked in trying to buy some air filters and cabin filters that were on sale. Fernando helped me with checking the inventory and ran around the store to find me whatever he can that was available on stock. Great customer service! Will come back again!