Aurora Storage is a privately owned manufacturer in Aurora, IL, solving specialized storage needs with products like Aurora Quik-Lok Shelving and high-density mobile systems. The company actively pursues sustainability, using recycled steel in its LEED-friendly, recyclable products, all made in the US in a union shop. Customer reviews consistently highlight exceptional service. Staff members are described as warm, welcoming, patient, and professional, going above and beyond to make the process smooth and stress-free. They are praised for their kindness, genuine care, and top-tier customer service skills, taking time to explain options clearly and answer all questions without making customers feel rushed. Reviews note a spectacular demeanor and service that the company should be proud of, calling the experience more than amazing and the best customer experience in a very long time. Staff are highlighted as helpful, incredibly informative, and treating people with respect and a humble, big heart, ensuring customers feel well taken care of and confident. This dedication turns a potentially overwhelming situation into an easy, manageable one, with customers feeling grateful and strongly recommending the location.
Nathan is an awesome rep for Public Storage!Always helpful and friendly
September 2025
The property manager Nason is by far the nicest and most professional person I’ve dealt with in the service industry in recent times . He is an excellent representative for Public Storage.. Only wish that more people in the service industries had his demeanor.. Thank you for your excellent service!!
August 2025
Nason was amazing, professional doesn’t being to explain the top tier customer service and dedication…
