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July 2023 by GIDEON AGBO
My wife went there to open account having secured appointment a day before, they were still not able to open the account for her. They are customer service was very very bad towards people of color and most of staff are racist. Most of workers over there are very unprofessional and very incompetent.
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July 2023 by Nana Ama Bullock
Very poor customer service took time off got there just to be told my appointment is canceled and they called but they didn’t when i said I didn’t get the call a rep told me they were standing there when they called me. Had no missed call or voicemail but I didn’t feel like going bck n ft with them.
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July 2023 by Pascal Moore-Vaughn
Poor customer Service. They’re highly racist. literally only one employee knows how to open a chase account. The rest have no clue what they’re doing yet work at Chase.
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July 2023 by Diana Nuvlo
This branch of chase is racist, incompetent, poor customer service, and RACIST once again. No one working there should keep their jobs. This branch needs to be shut down.
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May 2023 by Bears Fan
This location has extremely poor customer service. The Bank across the street is much better. Teller seemed to be uninterested in helping. Bank services are also lacking.
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January 2023 by Elibeth Zuniga
Hi! I wanted to thank you for being so helpful and friendly and answering all the questions I had,JACOB was very nice explaining everything went we open our business account!
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January 2023 by joe rodriguez
Was helped by Lizbeth and she was very friendly and professional! Keep up the good work Lizbeth!
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October 2022 by Stephanie Martin
Surprised they couldn’t take 10 minutes to help with a name change request since the banker was waiting for a customer to present in 15 minutes but doing nothing else at the time a customer was seeking assistance. Left there feeling like they don’t want to help.
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August 2022 by Alison G.
I opened an online account and went in to add someone. I was told I had to make an appointment and come back. The teller manager was rude and completely dismissive. We went across the street to BMO Harris and they opened a new count instantly with no issues. We Even got our debit cards right then. Go to BMO Harris not Chase!!!
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July 2022 by Maria G. Garcia MarykayUSA Maquillaje
Mmmmmm Is not the way use to be :(Is empty and ❄️ cold people no like before
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January 2022 by Kenneth Raisor
I have never had worse service. They never pick up the phone. They have the laziest and most incompetent employees I have ever seen. An employee tried to steal a $400,000 bank wire and got caught. It has been a nightmare to get them to do their job. Was supposed to close a real estate deal on Dec 8th, now Dec 30th and this bank still cannot figure out how to wire $ correctly. My advice is to close any account with Chase and find another bank.
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December 2021 by Stephanie Saffold
Surprised they couldn’t take 10 minutes to help with a name change request since the banker was waiting for a customer to present in 15 minutes but doing nothing else at the time a customer was seeking assistance. Left there feeling like they don’t want to help.
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September 2021 by Julieta Hoyos
they close before time
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August 2021 by Carl Gatsby
No matter what day it is... The outside ATMs always have an issue both of them!!! They either can't accept checks or there is an error when depositing cash forcing you to get out and go inside to the other atm. The past 3 times i came here the atms could dispense or deposit money... What the hell is going on here?!?!
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August 2021 by Haaroon Malik
I came here a little while ago to open a business checking account. Apparently, they are too busy for me and wanted me to make an appointment or go to another location. I'm going to take my money somewhere else.
