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April 2024 by Stephen Garcia
I was looking for a gym in the area that could fit my workout routine. Adelina was very informative and provided me with options to accommodate my situation.Awesome hospitality!
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April 2024 by Michael Coniglio
I moved to the Naperville/Aurora area in 2009 and have worked out at Xsport, Planet Fitness and Crunch. I started at Crunch in July of 2021 and canceled my membership in April of 2024.Pros:Lots of equipment at Crunch: 3 sets of dumbbells, 3 squat racks, 2 benches for bench press. All of the standard gym machines are here and more. They have a “jungle gym” with heavy bags, dip stations, pull up bars, etc.They have a turf area with all kinds of accessories like foam rollers, medicine balls, platforms to jump on, do hip thrusts, split squats, etc.The locker rooms are pretty clean.Crunch definitely beats Planet Fitness in the weight lifting equipment category! Crunch has everything PF has and more.Not as busy as Xsport (from what I remember).Cons:Too many high schoolers. Nothing against the age group, but they tend to cluster in groups, oftentimes sitting on equipment they’re not even using. And they act their age. You know what I mean (goofing around, hitting each other in the junk, taking shirtless selfies, live streaming their workout - these are all things I’ve seen). It can get annoying.While they have a lot of equipment (a good thing!), floor space can be tight. Especially around the machines/free weight/pulley area. Crunch has a “no bags on the floor” policy, which would allow for more space, but no one enforces it. Which leads me to my next point.Their employees don’t seem to care. As I mentioned, the “no bags on the floor policy” is not enforced. Nor do they do simple things like greet you. Most of the time, they’re on their phones, talking with each other, talking with the other kids at the gym, hanging out in the office or working out. I very rarely see anyone doing any real “work”.The treadmills and bikes are outdated. Compared with Planet Fitness, the cardio equipment at Crunch seems much older. At Crunch, you can’t enter your weight on the treadmills or bikes to get a more accurate calorie burn.Last is the parking lot. The Crunch parking lot is littered with potholes. Some are pretty serious. I hit a pothole on a rainy day in March of 2024 (just thought it was a puddle). The pothole cracked my hubcap and dented my rim. When I told Kamal, the manager, about it, I was told two other people “blew out” tires on the same pothole. I was offered no apology, no compensation, no free t-shirt or water bottle, no free month, not even a “that sucks, man”. Nor was there any notice to members, as in, signs around the gym saying “Be careful of the potholes in the parking lot” or a notice of warning on their Facebook page. I think that’s pretty negligent on their part. They knowingly have potholes in their parking lot causing damage to people’s cars and they don’t let their clientele know. I tried contacting “corporate”, in addition to multiple conversations with Kamal, and that got me nowhere. The generic contact phone number on the Crunch website asks you to contact corporate through their website, so I did. I got no response. That was the last straw for me.Bottom line, Crunch is a good gym for weight lifting, and that’s about it. I’d recommend Planet Fitness for their cardio equipment and space. Personally, I wouldn’t recommend Crunch to anyone serious about working out. It just has a “no one gives a f–k high school hang out” vibe there. Which is unfortunate, because it wasn’t like that when I first joined. The staff (and my guess is the ownership) has changed for the worse and it shows. Plus, there’s the issue with the parking lot. Which is a huge issue in my opinion. No one needs to go to the gym and have their car damaged.
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April 2024 by Mark Soriano
Very clean place, always can see staff vacuuming or scrubbing something down.
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March 2024 by Michael Dillon
Great staff
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February 2024 by Daniel Joyner
I do not recommend this gym. It’s overcrowded and you have to wait for machines. Cannot keep a gym bag on the floor yet rampant theft in the locker room. My air pods were stolen out of the locker room in January of 2023. Never came back but still payed for the entire year. As stated in the contract I singed. Cancelled the membership in December of 2023 yet still was charged another $49 annual fee price because “I didn’t cancel two weeks in advance” per Kamal the manager. They will make stuff up to charge your account. You will never get anything refunded since “that all has to go through corporate”. My wife & I both left due to this fact. Xsport was $14 a month for two years and way bigger everything. Go anywhere else!
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February 2024 by George N (George N.)
Been going here since the day they opened. Never overly crowded and they keep up on their equipment. Very clean facilities.
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February 2024 by Mario Nava
Some of the equipment seems to always be broken. Not enough variety of machines, but it is fairly clean.
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January 2024 by John Naill
Love this gym go almost everyday
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January 2024 by Lon Mccaslin
Nice staff. Gym doesn't always open on time.
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December 2023 by E Howze
At CRUNCH Fitness my trainer happened to be Erica! During our weeks of doing sessions together she showed patience, kindness and understanding. In-between our sessions she took my weight and muscle measurements. I found her advice extremely valuable and was able to add our various workout practices to my own weekly gym routine. I am thankful for her and her time assisting me and look forward to our next session.
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December 2023 by Owais Almahmoud
One of the worst gyms scammers and stupid
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October 2023 by Cynthia Garcia
Great gym and great trainers!! I trained with Kristin for over six months and it was such an amazing experience! She is very knowledgeable, flexible in working with your schedule, and a great motivator. She creates comprehensive workout plans so you can keep pushing towards your goals even when you’re not in an active session. The workout plans she creates are very customized, have a great variety of movements, and are designed for sustainable progression. She is always looking for feedback on how she can best support you on your journey and will adapt workouts as needed! In addition she is also very great to work with, super personable and made sessions fun and enjoyable, would HIGHLY recommend!
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October 2023 by Chrystal Adueni
Crunch is a modest gym but very affordable. Lots of bang for your buck! For me the location can’t be beat - it’s a 3 minute drive from home. After a long hiatus from working out I starting working out with Alysia. She is a phenomenal trainer. Very flexible, engaging and takes her time to get to know what I need and prefer to do during workouts. With her help I established a new routine but learned so much about equipment and ways to workout on my own at home. 5 starts for my trainer and 3.5 for the gym and facilities. I do agree that there are times where there are a lot of kids and that can be distracting but to be fair an affordable gym of this size is going to be haven for young folks. Overall I’ve had a great experience. Thank you so much!
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October 2023 by Annie Canning
Erika is a fantastic trainer - I highly recommend her. Equipment and machines are good and although it can be crowded at times, overall that doesn't hinder one's workout. Great value for the price paid.
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September 2023 by Jaden Prince
I’ve worked out here pretty much my whole life, and it’s been an amazing experience through and through! The staff have always been super supportive and on my side. They explain everything thoroughly and don’t leave you confused at all. They remember names and goals, and are really personable.Kristin is an amazing personal trainer as well, giving new and different workouts while also pushing you as well. She makes you feel really comfortable, and cares about you as a person as well as your fitness goals. 10/10 definitely recommend her for any spot in your fitness journey.