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January 2024 by Carl Harkey
I ordered two pizzas for delivery. When the delivery guy arrived late, he said that he forgot the pizzas! ? He had to go back to the store to get them.Update: I provided the information that the owner requested, but there was no response. ?Update: After more than two months, the manager, Laly Guzman, sent me an e-mail offering a credit or refund, and directed me to call the store. I called. They could not find the order, and they refused to take a message for Laly.
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November 2023 by puthi karthik
Ordered a pizza for delivery and it was delivered at the wrong address. The driver said would be getting another pizza in next 15min,however, didn’t receive any. Upon calling to the store the employee said no order has been placed and if needed they would reprocess the order. This is so frustrating and disappointing that we are just waiting for our food and starving. This is so disgusting.
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September 2023 by Sarvjeet Marwaha
Today I have very bad experience. Everyone was so busy and no one to counter to provide me pizza . Forget one pizza to bake even app was showing to pick up . I am very disappointed with the shop.
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September 2023 by Nikki
Fast and great customer service. Fantastic prices.
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August 2023 by Kate Perez
If I could give this Domino's zero stars, I would. This is easily the worst Domino's that I've been to. I have ordered from this location multiple times, and each time I'm optimistic and hopeful that they will get things right. But sadly, each time I am disappointed. Up to today, I had lost so much faith in this particular Domino's, that I actually called them immediately after placing my order online, just to confirm that they would not put their garlic paste on the pizza crust. The guy that I talked to assured me that he saw the notes from the online order that I placed. He said that he would not allow one drop of garlic paste onto the crust. I was relieved. Once I reached the store and the worker handed me my order, I once again confirmed with her that there was no garlic on the crust. She assured me that it was dry. I was so close to trusting them. I wanted to believe so badly that they made my order correctly, but alas I am jaded and have trust issues. So when I got to the car, I opened the box just to double check before it was too late...and you know where this is going. THE PIZZA WAS COVERED IN GARLIC! It looked like extra garlic. Very heavy on the garlic. I was flabbergasted. How much easier could I have made it for them to NOT make the garlic mistake? I added it in the notes, I called the store, and I confirmed at the end. And still. Still, it was wrong. Thanks Domino's, you guys have been a terrible disappointment.
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July 2023 by Lorena Garcia
Thank you Vanessa for helping me out! You're the best and made everything easy and smooth, it was much appreciated ??
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June 2023 by PROXIMOFURY
Let's start with i work late. They are open as late as they can be which I appreciate. The last time I ordered the pizza was so hot I burned my mouth...which is awesome...I know I'm close but that is sooooooo satisfying. Really. It is. I know all the big box chains follow a formula and being a former Manager at Pizza Hut I was never a Dominos guy...but this place does it right. Their staff probably stressed and overworked due to covid...maybe short staffed, I always get my food. As a matter of fact...in maybe 50 orders at least over the last 3 years I'm not sure I've ever had a miss. Even when I have gone in for carryout. I realize my experience may be unique but I know retail and fast food retail and this place does it right.
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April 2023 by Jessica Lankford
Their garlic parmesan bites are my go-to craving. Very yummy
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March 2023 by Lynn rider
Their garlic parmesan bites are my go-to craving. Very yummy
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March 2023 by Julie D
Exellent service with smile. Pizza done perfectly. This location is the cleanest I have ever seen!
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February 2023 by Ankita Aggarwal (Anki)
I love Domino's pizza and I can have Domino's pizza anytime even if I am not hungry. But this time I had the worst experience. I had a very long day and my family and I were really hungry so I ordered 4 toppings of veggie pizza and Stuffed Cheesy bread. After I got my order I opened the box The pizza had very less cheese I told the girl on the counter and she says it looks fine. I told her this is my regular order but it doesn't look the way it used to. She said it looks fine. The Stuffed garlic bread looks fine from the top so I came home. When I was eating the pizza with my family it doesn't taste good as my regular pizza and the Stuffed bread was raw from the inside we can easily see the dough and cheese weren't melted at all. How can they serve raw bread? It was pathetic and worst. We threw it in the bin. It was my worst experience as I was really hungry from the long day.
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February 2023 by Ankita *
I love Domino's pizza and I can have Domino's pizza anytime even if I am not hungry. But this time I had the worst experience. I had a very long day and my family and I were really hungry so I ordered 4 toppings of veggie pizza and Stuffed Cheesy bread. After I got my order I opened the box The pizza had very less cheese I told the girl on the counter and she says it looks fine. I told her this is my regular order but it doesn't look the way it used to. She said it looks fine. The Stuffed garlic bread looks fine from the top so I came home. When I was eating the pizza with my family it doesn't taste good as my regular pizza and the Stuffed bread was raw from the inside we can easily see the dough and cheese weren't melted at all. How can they serve raw bread? It was pathetic and worst. We threw it in the bin. It was my worst experience as I was really hungry from the long day.
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December 2022 by Venkata Veeramachineni
Pizza was crunchy, very fast service. They've curbside delivery that's good.
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November 2022 by Mario Blanquel
I uses to like their pizza, but their lack of cheese on pizza makes it subpar. We stopped ordering from Dominos.
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November 2022 by Mike Serritella
Worst dominos on the planet. Unfortunately we’re forced to get dominos from this location in Aurora and not the Batavia location. Time after time they mess up our orders, miss items, incorrectly make food, take literal hours to deliver food, etc. There has been 2 times they’ve refunded my order from complaints. Unfortunately everyone in my home now has to order and pick up dominos from the Batavia location and cannot order delivery due to this issue.
