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April 2025 by Elijah Mendoza
Customer service is outstanding and they even got me taken care of fairly quickly and honestly this is the easiest my insurance has ever been. 10/10 I reccomend to everyone!
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April 2025 by Esperanza Lopez
I have been a loyal customer for the past 5 years and really appreciate the amount of time and effort Yolanda and her staff put into me. They always seem to find me the best price and explain everything throughly to me. Thank you Epic!
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April 2025 by Christian Mendez
I tried to cancel my home insurance the man (Rodolfo) that works there tells me it is cancelled just to find out a week later he hasn’t done it after providing him all the info he needs. Not sure what his actual job is other than being lazy. I had to call a different agent that got it done in 5minutes over the phone.
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June 2024 by R B
This place is going down hill.. horrible customer service.
I called to get a quote, the man who I spoke with never returned my call. I called again to know whats going on and the lady who picked up the phone gives me a $200 price HIGHER then what they previously gave me and continues to say the guy didn’t quote me right, so then why do you have people that dont even know what they are doing? and My family and I had NEVER had any issues when we would work with yolanda she knew how to keep her customers. These people are unprofessional and they dont even give you any information about the policy.
Called a different insurance policy and got a way better deal they got straight to the point and didnt have to deal no ones nasty attitude.
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May 2024 by Darien Zepeda
Excellent service! Very patient and answered all my questions, would definitely recommend to all my friends and family!!
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May 2024 by elcrack detupu
Very helpful gave me a good and affordable quote. Overall great service.
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May 2024 by MAYRA SALMERON
Really good prices
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May 2024 by Jose Garcia
The lady that helped me was very helpful. Gave me a great quote definitely recommend.
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May 2024 by Guadalupe Gonzalez
YOLANDA WHERE R U!???
The current office staff is horrible! They don’t answer phones! When they do they put u on hold to only end up hanging up on you!😤 Or they take messages that NEVER get returned! HORRIBLE HORRIBLE SERVICE…,,,,
Yolanda there running ur reputation to the ground❤️🩹
5/21 on hold bout 46 mins then suddenly got hung up on🤬 went there 544 closed with kids jumping around on chairs n windows🤔
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March 2024 by Elizabeth Oquendo
Today I stop by Advanced Auto Parts Feb,29,24 and I was a lot surprised honestly how fast they notice there was two employees and both didn't hesitate to ask if I needed some help I was a little confused of which Antifreeze for my vehicle a PT cruiser and less than 30 sec they said oh we have some right over by the counter ... Awesome not only that the reg price of $22 I only paid $20 for Preston Antifreeze wow I always come upset out the store every other day I have gone I have to ask for help Thanks for helping me out on Feb 29 ,2024 night shift 2 employee I wish I could remember your name but u guys are a team n know how to work together I'm glad
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February 2024 by David DC
The truth is, it's a failure, the people in that office don't help, they never answer the phone and they don't even give help since the Owner Yolanda and Mayra, the girl who was there, nothing is the same, I hope the Owner pays attention, I was with them for 10 years but they haven't more very bad attitude May bad. Customer service I do not recommend this agency to anyoneI do not recommend this agency They never answer the phone They have a very bad attitude The people who serve do not help the client Very bad customer service Since the Owners Yolanda and Mayra, the girl who helped him, nothing has been the same.
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December 2023 by David Gomez
This car insurance is just a show, my son had an accident on September 22 and it is December 23 and they didn't pay me for the accident. They just say that they are going to pay and that their lawyers are going to help you but they don't. I recommend be careful. They are very liars
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October 2023 by Guadalupe Soto
They never answer ever ????
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September 2023 by Eric Brookner
Great insurance company answered all my questions got me the best rate!!
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August 2023 by Marisolivanerik Figueroa
The truth is that the person who answers the phone. It's not nice at all, I think a person with that mode runs people.
