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March 2025 by Abbas rizvi
It says 7:00am open time, I was there at 7:00am it was closed will 7:45am and then I left it.
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February 2025 by Arin Gundlach
Took 2hrs to change a tire they didn’t have the tire I order gave me a lower grade tire instead they swapped out my lug nuts and kept my spare tire didn’t even tell me they were keeping it I don’t recommend this place as a first choice
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February 2025 by Ger Yang
Terrible place. They caused a car accident that nearly killed people.
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February 2025 by Daniel Kwak
Very unfortunate experience. I went in to get 1 tire checked because it had really low pressure and to get my front and back windshield wiper replaced. My appointment was at 9am and I was told by the staff member there that I'd be out of there less than an hour. I personally thought at the time that for the just 1 tire and wipers it should've been no longer than 20-25 minutes but I shrugged it off and assumed thats what they tell everyone just in case it does take longer. Long story short I didn't get my keys back for 2 hours and 10 minutes. I got there just before my appointment which was 9am and I left Firestone at 11:10am. I didn't mind the $70 they charged me for the air in 1 tire and front/back wipers to be replaced but to spend over 2 hours while I'm hearing all the workers cussing and goofing around was frustrating to say the least. Would not recommend whatsoever. Hope they're able to turn it around soon!
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February 2025 by richard Gamboa
Zuriel Badillo did an amazing job helping me out and inspecting my vehicle! He made me aware of issues that needed to be taken care of that i would not of known otherwise. 10/10 recommend! 🌟🌟🌟🌟🌟
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December 2024 by Alan Spear
Nice guys. Found my tire problem but not repairable. No charge.
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December 2024 by Erick Montoya
They stolen my sun glasses ….. feel bad about this . They are not supposed to take anything from customers … my little screwdrivers and pliers were missing too 😡
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December 2024 by R Matthys
Both employees (Z.) and Michael could have not treated me faster, fair, and friendlier. They gave me safe 100% true information. So I could make the correct choice. Got me in for emergency, tollway service, in less then a hour.
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November 2024 by Mark Halick
Amazing service. Austin was awesome and I will be back!
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October 2024 by Ithzel Santillanes
After having my front brakes replaced in February, and then again under warranty in May due to a growling noise, the fact that the issue returned only weeks later and persisted despite multiple inspections is unacceptable. For the shop to repeatedly dismiss my concerns, claim they couldn't hear the noise, and then incorrectly attribute it to my transmission—when it was in fact the brakes—is not only unprofessional but also negligent.
What's especially concerning is that it took a visit to the dealership to confirm that the front brake pads were installed incorrectly. The fact that I had to pay someone else to properly inspect and diagnose the issue shows a serious lack of expertise or honesty on the part of the original shop. It’s hard not to feel like they were either unwilling or unable to take responsibility and were potentially trying to avoid further warranty work by shifting blame to another system.
Given that I already had a previous issue with a caliper that could have led to a dangerous situation on the highway, this level of negligence is beyond disappointing—it’s unsafe. While everyone makes mistakes, this pattern of careless work and dismissive customer service is completely unacceptable.
Ultimately, this situation is not just about poor service, but also about safety, and the shop's failure to take my concerns seriously has been both reckless and disrespectful.
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August 2024 by Adolfo
Second time I show up around 7AM & nobody is there
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August 2024 by mllevsad
First service visit at this location. Excellent customer service and professional service. Problem solved on first visit compared to more than 6 visits at another location.
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July 2024 by Daniel Afolarin
I was there this morning for a repair. I walked in and waited at the reception area for someone to attend to me, but nobody did. I opened their workshop door and greeted them to call for attention, nobody answered or came to me. After few minutes more in the waiting area, I left the place.
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July 2024 by Brent Almeida
Door says open at 7am. I arrived at 8 am to a locked door and lights off.
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June 2024 by Branden Fatla
Ive stopped in here a few times over the years. Most recently i went in for a tire patch, as my tire had picked up a nail. The service was quick, reasonably priced, and the team was very friendly.
I put on some tire stem caps from amazon that matched the car better. They put 35 PSI in when it called for 40, i went to go put air in my tire yesterday (a week and a half after repair) and noticed they put a different tire stem cap on my car. So i have 3 tires with one cap and the one tire that they repaired with a different cap. Nothing was mentioned when the keys were handed back to me, just kind of weird & an inconvenience.
