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January 2024 by Adekunle Afolabi
Yolanda was helpful in checking what was wrong with my pre-owed Xbox console. Thanks much appreciated.
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January 2024 by Humberto Raya
Yolanda was extremely helpful and really kind. I greatly appreciate plus that she's bilingual. Will definitely be back.
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January 2024 by Paint Your Heart Out With Limpy
Rude rude rude. Going to fox valley or anywhere elseEdit the person was Yolanda. She will ask for your email and sign you up for pro with our asking or telling you, and charge you for it. You won't know until you get a text, after you leave.
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January 2024 by Potato
Very nice place great games a wide variety staff are very nice
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November 2023 by Jalen’s Motor TV
Make sure you get there before 7, the lady who closes likes to close the store an hour early. She has to be stopped bc who does this!
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November 2023 by Jeffrey Michalek
It's game stop. Decent choices and available items. Each has its own discount rake. This one is a little smaller than others but was fine
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October 2023 by Zach Hildreth
Puts sign on door be back in 40 mins with no time they left so we came back in 40 mins and sign was still on door with nobody inside. This is why I go to the one inside the mall over this one lesson learned
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October 2023 by Chantel Rodriguez
Mackenzie was super nice and helpful! He helped me buy a switch and gave me the best customer service. Kind, thoughtful and a total nerd just like me! Give this man a raise!
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September 2023 by Collin Miranda
Yolanda is always super helpful and knowledgeable! I know I can always count on this location because of her.
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September 2023 by Cailee
This is my second time shopping at the store and my second time having a bad experience with Yolanda. After threatening to call the district manager because I came off “as a threat” for politely letting her know I was the next customer in line, she had ripped off the “29.99” sticker on my product I was purchasing and rang it up at $34.99 .I do not recommend shopping at this location. Try GameStop in Oswego! Very friendly staff at that location.
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September 2023 by Henry Leon
RACIST MANAGER YOLANDA! HELD US COSTUMERS HOSTAGE LOCKED AND BLOCKED THE DOOR BECAUSE SHE WAS YELLING AT A WORKER FOR TRYING TO FIX THEIR SINK AND SHE TRIED TO CALL THE COPS ON HIM AND RACIALLY PROFILED HIM AND LIED ABOUT THE SITUATION. LATER WAS TALKING IN SPANISH TO COSTUMERS AND MADE SOME RACIST COMMENTS!!!!! I TRIED CALLING CORPERATE AND STILL NOTHING IS DONE! I HAVE IT ALL ON CAMERA AND WILL BE SUEING!!!!!! THE COPS DID COME BY AND EVEN THOUGH SHE WAS CRAZY HOW THE HELL IS SHE STILL THERE!!!!!
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June 2023 by Sarah Johnson
The staff was really friendly and helped me with a quick transaction. Super easy process.
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June 2023 by ilikeold music
Rude employees, always talking to each other and in the way where people want to look at games. I went in and asked about a game and three employees looked at me like i was speaking unknown language. Hope it’s gone soon
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May 2023 by Nix Ren
Employee cancelled my order with no reason, but other people's orders are fine, they just sold them to some other customer or the employee bought them and canceled my order. never ever go to this store. WORST
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March 2023 by Alabaster green
Employee basically ignored me right from the start. Didn't say a word to me until I said hello to her after about 5 minutes. Didn't ask if I needed help, if I was looking for anything not even a greeting. I was going to purchase the new game but her lack of service or acknowledgment changed my mind.
