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November 2023 by Amy Devine
Very friendly staff, clean store. Neat products for a variety of tastes
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November 2023 by A Bruderli
A cool store with a lot of random things that are big in the pop culture
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August 2023 by Ky Obbish
I was in a hurry (and I know they can be annoying for associates) and I had no idea what I was looking for ? but the associate Luisa was extremely helpful and friendly and was determined to find an outfit and accessories for me ? I had a great experience and walked out with a lot of stuff I love. I'll be sure to go back when I'm not pinched for time. Thanks guys! ??
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August 2023 by Grayson “Moonlightz” DeLong
Incredible service that helped me sign up for an account, but their selection of band shirts wasn't great. 3/5.
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May 2023 by Parker Eggert
The associate Megan was an absolute delight!! They were so helpful as they rang me up, but they also complimented my style, and talked to us about ongoing deals and how they worked! It's a rare treat for me to get to Illinois, but I always try to shop here when I can! All associates were so pleasant and kind, and my highest praise goes to everyone in the store! Phenomenal multi-tasking, great customer service, and very polite even with the rush! I cannot stress enough how much everyone helped me and my group out!! The team did great and I am so thankful for their help!
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May 2023 by Georgia Shaw
Its a hot topic. Has alot of variety
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April 2023 by Mr. Based
It smells like LGBBQ in here manger was high when she was helping me called the the HARD ER on purpose so uncalled for the BBC community “better black community”
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April 2023 by Martha Carrillo
LOVE THE BAGS HERE OBSESSED WITH THE SANRIO SECTION
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February 2023 by Annette Jones
Harold Washington Library is one of Chicago's favorite places.Books, music, movies too.
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January 2023 by Dreama Rose
New manager is rude. The lady with the red hair said she runs the place took stuff out of my hand, was snippy and rude, slammed doors, and back handedly accused me of stealing after trying on a couple things and checked the pockets of everything i tried on. Wont go back till i know shes gone. Use to spend 200 monthly there since i work in the mall but id rather not go back at this point. Disappointing.
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January 2023 by Anna Elizabeth
Alyssa (276054) is rude and makes the experince of buying at hottopic uncomfortable. She doesnt know basic math. Shes fraudly charging wrong prices and gets rude and snarky when you ask her to fix things. She needs to be taught basic customer service and maybe go back to first grade for some math lessons.
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November 2022 by thrashgirl94
Hot Topic seems to have gone back in time to the way it started with clothes, accessories and gifts for the adoring horror, punk, metal and even Lolita fan. The store is chock full of items that embrace the delightful "weirdness " in us all. Very pleased!!!
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November 2022 by Jorge Barbosa
always something to get. Workers very nice and helpful.
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October 2022 by Margie Garcia
Picked up a gift that was delivered to the store. Lots of unique gifts for teens.
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September 2022 by Natalia Bork
I’ve worked in retail for some time now and I’ve additionally been in a lot of hot topics over the years. This store was at least neat and put together, it looked nice. Customer service? None. Didn’t get greeted, no “can I help you find anything?” The girls behind the counter didn’t even look up at us when me and my friend walked in they were so absorbed into their conversation. Like greeting the customer is the bare minimum and that didn’t even happen bruh
