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February 2024 by Alex Ripper
Food was fine.Service, lol, not Freaky Fast. More Needs
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November 2023 by Naseem Akhter
Sometimes good service… Sometimes bad customer
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October 2023 by Casey Patschke
I didn’t realize that Freaky Fast meant over an hour…. It’s been 65 minutes since I placed my order and I still have no food.
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October 2023 by Juan Garcia
Always get greeted when going inside.
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July 2023 by Rich P.
Worst service ever! Get my daughters sandwich home and there's nothing on it but cheese. I ask them to deliver the correct sandwich and the manager laughs and says no. Stay away from this location. The combined IQ of the entire staff is probably about 105.
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June 2023 by Fernando V.
Don't waste your time here. Went through the drive through the apparent worker just kept saying mhmm when I was customizing my sandwich. Don't even think he was really listening to me. Didn't add what I wanted but the 1 thing that was added was cucumbers... 2 cucumbers on the entire sandwich. & 1 sliver of bacon. When I called they had no solution, besides asking me to get back in my car and drive all the way back to return the sand which. Husband even asked him if he had any recommendations and his response was I don't like anything here Such a poorly run establishment.
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April 2023 by Patrick Crawford
Very good customer service. Delivery is always quick. Order is ready when I come in for take out.
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January 2023 by Alex Feliciano
Horrible experience. Submitted order and they found after the fact that they are not in delivery zone. Said the left a message. Handled very poorly!
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December 2022 by zoe appiah
If I could give this place 0 stars I would. I am a big fan of Jimmy Johns but this has got to be the worst location ever. When I placed an order at jimmy johns for a delivery, the driver inputted his own tip without my consent. This was the SECOND time this has happen to me. The first time I bypassed it but this time it just showed how greedy a person can be. I called their store everyday and it’s been a month and I still haven’t been refunded when they verbally confirmed that they were going to provide me my funds back. I called today and the manager was very rude when they toke my money. I’ve been patient with them but it sucks hearing from the manager that I have to call my bank and do a dispute. I’m very disappointed with the service and I will never order from here again. Please be careful everyone.
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November 2022 by Jen O
Called store after waiting an hour and was told "delivery guy is old and gets lost and stuff. I have to deal with this every day." I'm the customer, don't complain to me; fire him! Waited a total of over 2 hours and then called store again to cancel order and asked for refund. Hopefully it will be refunded so I don't have to dispute the charge. Never ordering from here again because this previously happened to coworkers, as well.
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October 2022 by Kim Family
Ordered Giant Club Tuna but barely have tuna on it. Feels like I’m eating a salad sandwich Will never buy from this store even though this is the nearest JJ from me, Oswego JJ never disappoints me, the best. For sake, It’s TUNA sandwich for a reason, it has to have enough TUNA not just a sprinkle of tuna. I shouldn’t have ordered the Giant one, such a waste of my $17.
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July 2022 by Nick
Extremely slow delivery. The past four times I have ordered each took well over an hour to get. For a cold sandwich. What happened to "freaky fast"?
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June 2022 by Jessica R
Walked in, kid greeted me then turned around to finish a conversation with coworkers talking about something completely unrelated to work. Turned back around and said “sorry what?” Gave him the first sandwich then he turned back around to continue the conversation. I waited and when he looked at me again and said “sorry” again for not taking my order, I had to ask him if he was ready so I could put the rest of my order in. Kids that work at these places do not care about customers. I’m sure whatever they were talking about was interesting but to ignore a customer standing right in front of your face and get to the point where the customer has to ask the employee if they are ready to take the order is a little ridiculous.
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June 2022 by Yvette Amaro
How are you guys jimmy johns and run out of turkey…..??I’m so disappointed and sad. Couldn’t get turkey had to get a blt.
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May 2022 by CW JR
Love coming to this location! Always get great service from Emerson, Colton, and Nick! Keep up the work guys!
