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September 2023 by Tam Dang
I am not sure who I spoke to on the phone today, but they went above and beyond in giving me advice on fixing an issue with my pool filter. I originally called looking for a product, which the associate told me that they didn't have, and that it didn't really apply to my pool equipment. I told them about the issue I was experiencing, and they were incredibly knowledgeable and patient with me in choosing a next course of action. I am a brand new pool owner and it's all really overwhelming for me, so I deeply appreciated the time they took in helping me. I followed their advice step by step and was successful in fixing my issue. Thank you so much whoever helped me today!
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August 2023 by Steve R.
If you have a pool, bring your water in to have it tested. Their chemicals are expensive but the staff is knowledgeable.
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May 2023 by Jim Urso
Nobody answering the phone at 5:56 PM, and business hours state; open until 6:00 PM.
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November 2022 by Anthony Ruikis
Great staff! Very knowledgeable & helpful!
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November 2021 by JEFFERY Musgrave
Helpful, but under staffed. Good prices on pool equipment.
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November 2021 by Torry Caniglia
Very quick, in and out with what I needed
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November 2021 by Michelle Thomas
Al was helpful and friendly
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November 2021 by Lauren Monroe
This place is way overpriced. Everything is 1.5 times higher than any place I have seen and I have had a pool for 15 years. Even the Great Escape across the street is cheaper. Add in the attitude your get from the staff and it's a no brainer. Don't go here.
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November 2021 by Ed Laxton
Terrible. One employee to serve all customers at thr time. I finally left after 10 minutes whi h could have gone a lot longer as employee was on the phone trying to figure out a customers instore credit on her phone
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November 2021 by Karen Marie
Good company but we need a Your Pool Store here in New Lenox, IL
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November 2020 by Ashley Loy
friendly and helpful staff
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November 2020 by Sherry Jopp
Low on everything..
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November 2020 by iljawolk
Great experience. I am new to having a backyard pool as of 2020 and these folks were a great help. In different visits I worked with Allen, Ryan, Austin, and Jim. Got water tests every visit along with advice on pool treatments and chemicals. Consistently they seemed to offer just what was needed and were not trying to oversell me on things that weren't necessary. The result was a clean, clear pool with no problems all summer long at a reasonable cost. My pool is now taken down for the season but I plan to have it back up again in 2021 and as long as nothing changes I will continue to go back to this Leslie's location as well as recommend it to anyone else that I know who has a pool.Joel WolkBolingbrook, IL
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November 2019 by Howard O'Hara
Great service
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November 2019 by D Soho
Great service, Ryan took great care of us and helped us find items on sale. He was friendly and we will be visiting this location again soon.
