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January 2024 by Paulie P.
I have been a member of NuMark credit union for many years. They are commitment to service and the attention to detail has always been exceptional. Bria Jackson is very professional and a joy to work with.
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January 2024 by Jose M.
Good Morning, I just wanted to say I am very glad and Happy to be a Customer of Numark the Aurora Branch on East New York St. I would Especially like to Thank Miss. Bria for her Excellent and Professional Expertise and for going above and Beyond for her Service there! She is always very Polite and Very Friendly!! I Absolutely feel like I'm not just a Customer but Family to the Branch as well always taking care of! Once again... Thank you very much for Servise and Help Miss. Bria
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December 2023 by Angel Miranda
Walked in to open an account, everyone was nice and it didn't take long to open my account
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November 2023 by Kevin Johnston
I have been banking with Numark for over 5 years, back when it was called North Star credit union. I do most of my business at the Aurora or Plainfield location. Sonny, Marina, Emma, Bria, and others are the most professional helpful employees that have helped me grow my business.
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July 2023 by Yessica
Great customer service!
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July 2023 by Amorie Carpenter
Staff were friendly and knowledgeable. Thank you Bria, Marina, and Lindsey!
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January 2023 by Leticia Spencer
Always very helpful and pleasant. Love all the different services!
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January 2023 by Paul Martis
Great customer service, competitive lending programs,friendly employees and very professional work space.Happy to have moved accounts out of a traditional local bank to this Credit Union.
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December 2022 by Sarah
Came in last week and Bria was very helpful and super pleasant!
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December 2022 by Jay G.
Applied for a personal loan through the Numark- Aurora Branch. Terrible customer service. They called around 2 days after I applied and didnt leave a voicemail. I had to google the number to find out who I had a missed call from. When I called back, no one knew anything about calling me. Finally, I got someone on the line who says they were the ones that called me and I should've received an email. Didnt receive that either, and the person stated their apologies they forgot to send. Email communication back and forth was horrible, more than a whole business day just to confirm the additional requirements I needed for my loan. I ended up withdrawing my application, and going with a different credit union who was more up to pace with their process.
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September 2022 by Derrell G.
This is the worst credit union around. There customer service people is dump AF!! Every time I ask a question she repeated what I said then told me that's the problem!!! Seriously! I know that's why I'm calling. I actually asked the damn question. I can't make this s*** up! I asked this woman " how do I add money to my account electronically?" At first she said, I don't know. Then she put me on hold, came back and said, you need bill pay. Ok, fine...thank you. So I tried to register bill pay and it didn't work. So she said again..I don't know why, puts me on hold. She comes back and say, well the problem is you are not registered with bill pay. I KNOW!! That's the issue. Tell me why it's not working. She said, I have to call back. So 30mins or so she calls back. She said, the problem is you are not registered to bill pay. So now I thought someone was pranking me. Once again I had to go through the entire issue again and her response was, I don't know. Then I asked for a supervisor. Turns out, there's no way to add funds electronically on a new checking account. I have to go into the office and manually deposit money. Very frustrating, I just got this account last week and will be closing it this week.
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September 2022 by Alan M.
This credit union in terrible. Set up an account for my daughter to build credit and placed some money there to support the branch. My daughter kept complaining about a fee for this and that. I thought it was because she was in Iowa City. It was not. Today, we closed out her accounts and mine. They were so difficult and of course found more fees! Not a good experience.
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March 2022 by Thomas B.
Credit Union is so much easier than working with a bank. Been a member with this credit union for 20 years. Paperwork is less than banks which translates to less headaches!
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February 2022 by Shaz Lateef
Great experience at NuMark. Blanca took care of everything from A to Z and made the process super easy. Highly recommend that you give them a try over conventional banks for loans and financial needs.
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February 2022 by Steve Hirner
I love working with Sunny and the team at NuMark. They provide great banking solutions for my business, and have found creative solutions to better support our family and personal finances. Highly recommend!!
