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March 2024 by Andrew
First time ever using storage.Thanks to Linda setup was super easy, highly recommend.
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February 2024 by TJ
Service was great, Shonte was nice and helped walk me through the online rental process.
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January 2024 by Devin Friske
More expensive than the other options but it has a good system to sign up, timed lights for each unit, and the units are clean and clear. Doors were recently painted fresh enamel coat of PS orange within the last 2 months, and they got a little paint in my lock I needed to clear and scratch off but I appreciate they’re taking care of their property.Hours could be 24/7 but they’re not.Mandatory insurance (requirement) feels unnecessary but is likely a liability reducer so they save on their insurance policy or something like that. Add $20 a month to your rental for this. Hence 4 stars. I’m only renting short term and moving to a cheaper unit once I am fully moved into my new digs.
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January 2024 by Sammie Forest
I called to ask questions about the space that I am currently renting, the property manager Nathan was so refreshing to speak with. He didn’t mind making sure that I knew the information and was up to date on what I am paying for, he didn’t mind repeating himself so that I knew what was going on. He made sure I knew what to expect, and above all spoke as if he was a customer with public storage, meaning they just don’t want to fill a storage unit they want to inform you on any/everything. The staff and Nathan bravo, customer service, and positive atmosphere, for anyone wanting to store any items look no further…
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November 2023 by Kellie Neris
We’ve been renting a storage space long term at this facility and we recently received a price increase. The new property manager, Nason was able to accommodate our current rate for an additional 6 months which was very helpful for us. He was very kind and considerate and helped us out quickly. Thanks Nason!
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October 2023 by Jasmine
First time ever needing a storage and Shonte was very friendly she answered all my questions and helped make the move in process a breeze
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October 2023 by Laura
The service was great, Shonte was very helpful and made my move in easy. I would recommend renting from Public Storage.
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October 2023 by Taylor
I was provided with great service from Shonte. She was polite and made the process easy.
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September 2023 by Erika Johnson
Great and friendly service, Shonte was very patient showing me different size units as I was undecided on which size would be best.
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September 2023 by stephen seay
When I go there the lady glasses Jamie is always so helpful and sweet every time I come up there ?
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August 2023 by Amanda Philio
Christine was so helpful today! Really took the time to make sure I understood the policies and helped me with my app!
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July 2023 by Jay H
Shantae was awesome and friendly. She was very kind and accommodating to my brother and I. She explained the entire process in detail.
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April 2023 by Jay P
Christine was amazing. She was very helpful and walked me through the entire process. I’m glad I went to public storage.
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April 2023 by Bill Hyland
Excellent location. Never busy. Really helpful staff. Been renting here for years and never had any problems. The rates are much better than some of the other Naperville/Aurora locations.
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March 2023 by Zen Burgos
Best experience I've had with storage. Christine was super helpful and friendly and efficient. Online signup was a breeze and follow-through during the move was easy. Thank you!