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January 2025 by Marisabel Navarro
Need more attention to the cleaning
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October 2024 by Elizabeth Perez
How is it possible that they don't have the toilet service for customers?
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September 2024 by Dshan Nhlir
I called the store, and of the lady manger picked up my phone. The store manager was very disrespectful and talked to me rudely. When I asked for help, they didn’t listen and spoke in a harsh tone. I felt uncomfortable and unappreciated as a customer. This kind of attitude is not okay, and I expected better service.
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September 2024 by Gabrielle
Why are the fitting rooms always closed !
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August 2024 by yazmin Cardenas
Very bad service, very rude cashiers
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July 2024 by Jasmine Z
There were some items that were already open, and some were taken out of the box, and even damaged.
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July 2024 by Mel Atterberry
Not sure what’s going on with this location customer service wise but it’s awful. There are fixtures everywhere, it’s junky, and the employees are remedial… While I’m at check out talking to the employee about my current problem and I’m being interrupted by another employee so they could talk. She didn’t say “ excuse” me or anything, but to be in the middle of my sentence and to be cut off for question that definitely could’ve waited until I got done with my purchase is wild and disrespectful. They offer all these big bulky items for customers to buy but then come around to be rung out, I'm being told that I can’t get a plastic bag for my king pillows… Especially considering I brought two reusable bags trying to save their bags and now it’s a problem when I need a bag when Ive already spent dang near $200 on my transaction. The woman claimed that they only get a certain amount of bags a year which would be very inconvenient because that leaves no room for error… and they aren’t allowed to bag pillows. I even offered to buy a plastic bag to put my pillow inside but she didn’t do it. It made no sense of me to have buy a plastic bag nor did it make sense of her to just not give me one… it’s a plastic bag. Being that I had multiple items and I couldn’t carry the pillow. One plastic bag would’ve been too much to accommodate I guess for this location or Ross in general. Especially after I
spent $200, Ross could’ve brought 200 more bags with my purchase. Then the employee says oh, you can pull your car up front….. upfront to the fire line, that says don’t park; so make an extra unnecessary trip
instead of giving me ONE PLASTIC BAG. so inconvenient me again. I should’ve gave it all back to her, and dipped, but there was no need to cause a scene over a PLASTIC BAG and to be ignorant in public over a PLASTIC BAG. This location, is not clean the employees are dense and lack customer service skills and basic manners.
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July 2024 by Stefan Cemartan
Regular Ross, going there 1-2 times per year looking for finding something interesting for a good price.
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July 2024 by Patricia “Pattilu” Montanez
Love this store
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May 2024 by Luis Rodriguez
Good nice and more or less the prices
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May 2024 by Guadalupe R
Worse customer service I had to leave about 150$ of things I waisted my time for the cashier's to tell me they have no change and they laughed thinking I wouldn't understand English..as a cashier you supposed to trained and ready to have change instead of giving customers attitude..
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April 2024 by eddie ednancy79
Overwhelmed with all the merchandise on the floor in every department
Ross needs more employees.
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March 2024 by Pachcous
I went looking to buy underwear, there are good prices, but what I didn't understand was that the price of 4 Cartepillar brand boxers indicated $12 and I paid $14, I saw it as a misleading offer. Otherwise everything is fine, there are many things, clothes, cheap perfumes.
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January 2024 by Eva Owens
Ross is always hit or miss for me but when I find something amazing I get really excited.
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January 2024 by mar gonzalez
Zero stars here. Waited in line too long someone else behind me walk out because he was not gonna wait. Cashier number 1 rang us up, but there was another worker there a young girl by the wall registers acting busy and trying to fix some rack of clothes but was really doing nothing but shuffling the clothes. she kept side eyeing because she knew she could jump on the register but didn’t want to. The alarms are always going off here. store is not really good if you have audio sensitivity.
