Southwest Fireplace provides fireplace service and sells patio furniture. Their staff is described as the best, most detailed, incredibly helpful, super knowledgeable, and wonderful. Technicians are very knowledgeable, explain everything, clean up thoroughly, and leave fireplaces looking brand new. For sales, staff is easy to work with, knowledgeable but not pushy, and quick to resolve any issues. Customers highlight real people answering the phone with no hold times. Delivery is prompt without supply chain issues. Multiple reviews state they are highly recommended for their customer service, quality patio furniture, and for heat and glow fireplace needs.