Southwest Fireplace provides fireplace service and sells patio furniture. Their staff is described as the best, most detailed, incredibly helpful, super knowledgeable, and wonderful. Technicians are very knowledgeable, explain everything, clean up thoroughly, and leave fireplaces looking brand new. For sales, staff is easy to work with, knowledgeable but not pushy, and quick to resolve any issues. Customers highlight real people answering the phone with no hold times. Delivery is prompt without supply chain issues. Multiple reviews state they are highly recommended for their customer service, quality patio furniture, and for heat and glow fireplace needs.
Service call: Rick is the man. Turning a wrench might cost $1 Knowledge on what to wrench $99 Worth the wait! Thanks all!
December 2023
The best and most detailed staff I've worked with. Shawn is incredibly helpful and super knowledgeable. 1000% recommend them
November 2023
I needed my fireplace serviced, and they were very knowledgeable, on time,cleaned up after themselves. I highly recommend using them for heat and glow fireplace.
