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March 2024 by Micah
I got helped by Chloe and Aria today and oh. my. god. They are the sweetest ladies.Aria helped me measure my bust, and she was so thoughtful of boundaries and comfort. I'm naturally an extremely shy person, but she made me feel comfortable. She helped me find my accurate size and reccomended to me the type of product that would give me what I'm looking for - and I found it perfectly!Chloe checked me out at the register and she was very informed! She was able to answer all my questions and she set me up with the Torrid credit card. Overall, these two ladies made my experience perfect. As a plus sized person, clothes shopping is usually really stressful and really puts a dent in my self esteem. But the products and staff at Torrid help me feel accepted and normal :) Thank you, you beautiful and lovely ladies!!! ♡♡♡♡
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October 2023 by Lisa Teresi
This store was VERY small compared to other Torrid shops but the customer service was great.
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September 2023 by Caitlin Wise
Went today sept 14th and they weren’t openThe website says it opens at 11 it was 11:30 and it was still not open
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September 2023 by Rob Cowboy
Brought my wife in for her birthday and was treated the best ever they have the best crew lead by K-B. We will definitely be back even if we have to drive an hour. Thank you ladies for helping this ol cowboy
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August 2023 by Jenny Hernandez
Customer service is top notch at this store. I accidentally left my bag with my inhaler and my wallet. Thankfully my sister had bought something and used my phone number so they left me a voice mail to let me know I'd left it. But the customer service is basically unmatched whenever I go and it's clear the clothes are made for larger figures, not just for smaller women and just made bigger. The cuts are pretty flattering. Overall a nice store.
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August 2023 by Christine Ingrao
Not my style.they have many sizes for women over size 12 which is what my size is.
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June 2023 by Martha Nelson
Very helpful staff. I would have liked a little more variety of selection of merchandise. I know you can't please everyone.I did find things I liked. Worth the trip!
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June 2023 by Ankit Tyagi
It was the staff who made our visit even more special. Thanks to Teresa for helping us !!
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January 2023 by Lawella Sweeney
The manager was so helpful in helping me make a return and find something for my daughter. Professional and personal, the best retail experience I've had in a while.
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January 2023 by megara gutierrez
Great store. Good servicePLUS SIZE WOMENS!
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October 2022 by Rosalyn Young
Went to this store with a friend who was shopping at Torrid! I browsed around but didn't care for their selection of clothes
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September 2022 by Cindy Adams
Great clothes, great fit, great fabric. Discount of 5% extra when you use your credit card. Shipping $6 even if you have 5 items! Pick up at Fox Valley if you want also.My only complaint...and I mean only..is for my torrid dollars. I had $300.00. The website crashed couldn't use them so I lost them.I will contact customer service and see if they will accommodate.Just a sample of product. You won't be disappointed, try them!
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September 2022 by Deborah Guerra-Sievers
Love this store, cute plus size clothing. Always a sale going on. Watch for sales full price is expensive.
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August 2022 by Tracy Nilson
The store in Fox Valley Mall is great! The ladies who work there know their stuff and are good at what they do!
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June 2022 by Stasi S
Such a refreshing selection! The sales associates were very nice and made sure everyone knew what was on sale when they came in! I will definitely be back!
