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December 2021 by Amanda Schrempf
Workers were completely rude. I rented a truck that was too small. I called the corporate and they said there would be no issue exchanging it for a bigger one as i drove less than 5 total miles. I didn’t even load anything in because once I got it home it was quickly realized how small as I got it when it was dark out. They refuse to trade out here and now won’t return any of the money or transfer to my new ORDER. I will never use this site or probably U-Haul again after this service.
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October 2021 by George Burnette
Terrible experience.Took 45min to pickup a van. Worker was untrained in the process and had to call their manager several times. Tried to give me keys to a 15’ truck when I rented the 9’ van. Had to do the inspection walk around via mobile and they sent pictures of an entirely different vehicle to verify! Total clusterf###.Every step of the process is a pain here, go anywhere else!
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September 2020 by Erica Brazier
I would NOT recommend ANYONE renting a Uhaul or purchasing anything out of this store. We completed all information online prior to pickup. The worker asked for the card to VERIFY the card. Instead she charged the card again and then said she needed another card because the first card would not verify! We stated multiple times that was incorrect! She snatched the keys from us and stated loudly that it wasn’t her fault the card declined! We gave her another card while stating that she had to be incorrect about the card not verifying. Later that evening, not only was the first card charged twice, she also charged the other card a random amount! Two separate charges of $461 on one card and a random charge of $56 on the other card. CREDIT CARD FRAUD!!!! DO NOT USE THIS UHAUL BRANCH!!!
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August 2020 by Dragonfruit Yem
I liked it a lot! It had a lot of space for us to all of our stuff in and we had a lot of stuff! Thankyou!