-
April 2024 by pradeep K
Allen Thomas and Coleen did great service.
-
April 2024 by Kelly
My sales person Sandy was outstanding! Always helpful and never pushy. I met with her twice and couldn’t be happier. Now we’re trying to find an accent chair to match my 2 sofas.Felt different about the delivery. The charges outrageous and then you’re dealing with people that do not speak English.Photos attached but still organizing.
-
April 2024 by Jeremy Stenseth
Our sales person Gina was great and delivery was quick and painless.
-
April 2024 by Jo Gee
T. Gonzales was courteous, professional, and patient throughout my time at the store. Overall, a great experience from selection to delivery. Thank you!
-
April 2024 by Sahithi Y
Allen was great and really helpful - gave really great advice and deals for us!
-
April 2024 by Tucker Ashley
Allen was extremly helpful and polite, he assisted with getting us an amazing sectional. Thank you, Allen!
-
April 2024 by Jazfloz Will
Trudy was a great help and was the only person who acknowledged me when I entered the store. Even when she was helping another customer, she took the time to meet with me. Great customer service!
-
April 2024 by Jill Ilseman
Fast , polite delivery. Love my purchase and the sales lady!
-
April 2024 by Mineyvi Alvez
If I could give 0 stars I would. I don’t recommend ANYONE purchasing from here. We were supposed to have a delivery for today March 30th. I called the store to check on the delivery since we hadn’t received no text message of a delivery time frame. Sandi picked up the call (she also helped us the day of the purchase & placed the order as well) I told her what was happening & she said “oh I helped you that day” & realized a mess up which on the receipt we have delivery for today 3/30/24. How is she going to tell me that we changed it to April 18th & all she kept saying was “I’m sorry” well her sorry wasn’t helping much. I then got transferred over to Tara the manager (very unprofessional by the way) I once AGAIN explained my situation because Sandi told her nothing & basically just threw me over to her. Tara said that apparently they called us that the date was getting changed to April 18th, that is a complete lie bc we received NOTHING & we were only looking to have it delivered on a Saturday not a WEEKDAY so we would have never made that change. At this point I’m aware of 2 things Sandi telling me that “WE” changed the date & Tara telling me THEY changed it on us obviously without notice. We have no sofas at the moment as we just threw them out yesterday as we were expecting this delivery. The so called manager did absolutely nothing for me, she definitely does not like to help her customers aside from having an attitude. We already got the first months payment & already had to pay without even having the sofas here, how funny is that. Please do not shop here, all they want is your money other than that they simply don’t care about their customers.Update to this review 4/8/24 : Will never shop here again - they changed our delivery date without notice TWICE AGAIN & now expected delivery is not until JUNE this is ridiculous. We just canceled our order & demanded a refund more for the fact of the lack of communication, unprofessional/rude/inattentive staff that we can no longer deal with. Please don’t waste your time with Tara (manager) & Sandi (sales) as they are careless of their customers.
-
April 2024 by T RX
Great customer service from Eric and Gina! Recommend anyone looking to purchase quality furniture and mattress
-
April 2024 by Ryan Lathrop
Gina was extremely helpful, kind and patient. This was fabulous experience and definitely will be back again.
-
April 2024 by Michelle Busse
Allen was amazing! He helped guide us in the right direction and gave us excellent service. He was very knowledgeable in the furniture as well.
-
April 2024 by Yaritza Davila
Trudy and Tara really made our experience easy and stress free! Such great ladies to go through this experience with. Our delivery team were great. Very nice and got everything in and settled quickly and carefully.
-
April 2024 by Dricka Willis
Allen was so kind and sweet, Also very welcoming. He helped me get the perfect furniture for my apartment. I appreciate you so much.
-
April 2024 by Elena Isac
Purchased the furniture here 5 years ago still looking like new, after 5 years they called me to redeem the points that I did not use from the protection plan. Will definitely return and recommend to others