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November 2022 by Bill Perrin
I went online and set a time for a walk-in appointment.They verified that parts were in stock and answered some of my concerns.I received an email (almost 2 hours before the expected time) that my phone was repaired, and they needed me to stop by and unlock it for testing.The final tests took about 15 minutes, and my phone appears as good as new.Overall, much sooner than I expected... thanks for that
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October 2022 by Antanisha Stokes
I had to leave an amazing review for Erik and Devin…. My friend phone wouldn’t take a charge. She didn’t want to drop $500 for another one and they revived an old iPhone 7 back to new. Thank you guys so much for your impeccable work and we will definitely be back.
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September 2022 by Geart Bakker
I brought my phone here to be fixed. Since my phone was covered under an Assurion policy it was very easy to get an appointment and schedule my repair. Everything was done within the estimated time and completely to my satisfaction. Staff was friendly and courteous.
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September 2022 by Jordyn Enoch
Erik was absolutely amazing. I didn’t think that I had insurance on my phone and he (kindly?) pushed me to check if I did. Turns out I did and it saved us around $330. They got my phone completed in about 20 minutes. It was a great experience and I appreciate them so so much!!
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September 2022 by Imran Khan
Employee says that they have the parts but not the tools to. Does not want to honor the warranty from Samsung Care+ and making excuses. Samsung Care+ does not car either. What a waste of time and money because I paid $249 for the coverage and $29 as deductible and not able to get it done.
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September 2022 by Matt Barr
Arrived just before they closed. Thought I needed a new charging port, but just had built up garbage in port. In and out in 5 minutes. Thanks for fast and friendly service.
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August 2022 by Tyler Nelson
Yesterday, July 25, 2022, I dropped my phone in the evening on an end table and my screen cracked. Made an online appointment for today at 4pm.I was greeted by Mike who walked me through how Samsung(I have an S10) does their repairs and also how long it'll take along with how much it'll cost me. He said that it'll be pretty close but he thought he'd be able to have my phone buttoned up before the store locks up for the night, which is at 7pm. Cool! Sounds great.I left for a couple hours and came back at 6:40pm where I was greeted by Eric. He brings my repaired phone to the counter and rings me out. I asked him a couple questions about screen protectors and gave me a lot of good information and what he suggests.Completely professional and great customer service from both of these employees. Very friendly and very informative also. Thanks guys!
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August 2022 by Andrea Sanchez
The manager there is amazing. He took a look at my boyfriends phone, found no issue, took a look at my switch and was able to tell me what was wrong with my joycon and how to get it fixed due to it being an electrical problem, and not a mechanical issue. Super helpful and happy to help. We were in and out quickly and free of charge. Honestly would recommend this place 100/100. I’m more than happy with my experience. Don’t hesitate to stop by!
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July 2022 by Mike Castillo
Great experience from start to finish. I brought in multiple pieces of tech that needed repairs, and we went through them each to determine which were worth repairing and which weren’t. Pricing seemed fair and repairs were done very quickly!! They were even able to make special arrangements for pick up due to COVID related problems that prevented me from picking up in store.
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June 2022 by chad Sanders
I don't know why I see hate in the reviews because the staff was terrific, energetic and just flat out awesome. Brought my ps5 to get cleaned deeply so it can't overheat and it only took 2 days. On top of that it's pretty cheap too. Thanks guys!
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February 2022 by Unknown Mystery
Very quick service! Phone works great so far! No complaints!!
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December 2021 by Melissa McVeigh
Ron is a lifesaver!!! I will never go anywhere else for a phone repair. Can't recommend him enough!
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September 2021 by Fredy H
I showed up at 8:27am saying it was open at 8 for me to come up here and a note at the door saying opens at 10 am like come on people have things to do fix your online store hours it’s just not professional of you guys to do this
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September 2020 by Ramon Barajas
Phone looks brand new
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September 2019 by Gile Wright
Wonderful honest staff! I brought my wife's phone in because the battery was completely cooked. After they replaced the battery for about 60 dollars if I recall. The next day the phone was very hot once again. We took it back and they stated that the phone's hardware was the issue. They were very kind and understanding it was such a nice shock for once. They refunded the money and took the battery back. Thank you very much for being kind and understanding. I will definitely return to this place for sure.