-
March 2024 by Jonathan Stetson
First time I had visited elements. Usually I'm very unhappy whenever I go somewhere for a massage. You cannot imagine how pleased and excited I was after the experience I had here. I worked with Floyd who did amazing work. Currently I have several muscle issues as well as nerve damage and decreased by pain by about 75 to 90% depending on the area. I was only in town for 5 days but I actually made time to come back the night I was leaving because I was so pleased with the service. I highly recommend elements. Plus if you're a first time client you get a nice chunk of money off and I never say no to that. Treat yourself to an hour here or better yet 90 minutes. You will not be disappointed
-
March 2024 by Michael Storti
This place is the best. Everyone is super friendly and making or adjusting appointments is incredibly easy. I usually try and see David. David is a true professional, he's very attentive and always does a great job when I need some work done. He's also taught me a lot of things I can do on my own to stay healthy. I really appreciate how detailed he is.
-
March 2024 by Yolanda Saenz
Great therapists! Love Susie and David’s deep tissue work.
-
January 2024 by Jeffrey Cohen
Good, therapeutic professional massage service. Expert staff.
-
January 2024 by Suzana Davidkova
Maya is very professional and careful! Highly recommend her! Thank you, Maya!
-
December 2023 by Lisa Westman
Highly recommend this spa, exceptional service!
-
December 2023 by Evgueni Minev
Great neighborhood massage place, and excellent therapists.After a year, I still like to go every ever so often, but consistently my massages are 50 min instead of full hour, which makes me hesitant to reschedule.
-
November 2023 by Heidi S
Sydney is a great masseuse and the studio was very quiet. :)
-
October 2023 by Saira S
I came here per Kopal suggestion to receive massage first time. Kopal was kind and have an excellent customer service skills. She welcomed me and made me feel very comfortable. I got massage from floyd and felt relaxed. I came outside and Kopal checked me out and we chatted for bit and then I left. I Highly recommend this place. Thank you kopal.I admire Kopal she handled a very difficult situation today in the best professional ways.
-
October 2023 by Ai Lockard
I’ve been going to the Bannockburn location for 4 months now and I love it! This location is always very clean, the staff are kind and patient and my massage therapist Flyod is fantastic! I seriously look forward to my 2 hour monthly massage and wish I had given myself this gift much earlier!
-
May 2023 by Tanvi Mehta
Natasha is AMAZING! Loved her service, very kind and professional!However, be aware that a therapist being “ELITE” means extra charge. I was made aware of this charge when I came to the appointment. Booking online just mentions elite therapist, doesn’t say that elite means extra charge. Hope this helps someone booking an online appointment.
-
March 2023 by Emma Norwell
Maya’s full body massage was amazing. She was attentive, relaxing, and kind. Would recommend!
-
January 2023 by Bryan Kingsley
Went in because of some sciatica pain. Worked with Floyd who was incredibly helpful. Very friendly and definitely helped elevate some pain
-
October 2022 by Sophie Chen
Joined the membership program after a 90 minutes session with Karina. She’s knowledgeable and her sessions are always relaxing. Highly recommend her for anyone who workout regularly. She knows how to tailor the massage therapy session based on what kind of muscle group you focus on during exercise. She’s also good at neck and head massage for stress relief.
-
October 2022 by Justin Hernandez
4 stars to the massage therapist. Rj was very good at staying focused on spots you mentioned and applied good pressure.As far as Alex, the one who booked my appointment. I'm very displeased! I called to book the appointment and stated that I had a gift card that I wanted to utilize. He had asked me if I wanted any upgrades and I told him no.. I wanted to give this place a try and have whatever is included under my gift card and mentioned that to him numerous times. After I booked the appointment he requested me to provide him credit card information. I told him that I didn't feel comfortable because I read reviews where they would charge your card with add-ons or tell you about cost after the massage. he assured me that it wont happen and that was done by old management. I provided my card information because I was giving it a chance. I went to my massage appointment and went to the front desk and handed my gift card to the woman. I said that I am here for the massage and gave her my 1hr massage gift card. At the end of my massage when I went out to give gratuity. I was told that there was an upgrade I had to pay being the massage therapist was "Elite". THAT information should have been told to me UPON booking or BEFORE getting the massage! Massage Elements, that is absolutely wrong of your staff to do. What a scam! I would have happily paid if it was told to me upon the booking of appointment. I still paid the upgrade fee, however that is exactly why I called and asked questions before booking. Terrible company!
