Motor Werks Honda Parts is a reputable Honda parts and service provider known for its knowledgeable and kind staff. Customers have consistently praised the professionalism and attentiveness of the parts department, with one reviewer stating they would "100% recommend the parts department." In the service department, the business has also received high marks. Customers have highlighted the exceptional communication and workmanship of the service team, including the service writer Adam Weller and technician Kyle Musslewhite. One customer noted that the service writer made arrangements to pick up their vehicle from their home, provided an honest estimate, and returned the vehicle on time, resulting in an "exceptional service" experience. However, not all experiences have been positive. Some customers have reported issues with follow-up communication and the timely resolution of concerns, such as the delay in receiving a promised second key fob. Additionally, one customer experienced a recurring issue with a tire pressure light after a service visit, which the business did not promptly address. Overall, Motor Werks Honda Parts has a strong reputation for its knowledgeable and helpful staff, particularly in the parts department. The service department has also received positive feedback, though some customers have encountered challenges with communication and responsiveness to issues.
Paul Shamoun very knowledgeable and very kind advising on the service done to my car. gentile approach and professional advice. thank you Paul.
January 2025
I don’t know about the service department but the parts department is great. They are always courteous and help me find all the parts in a very helpful and polite manner. Would 100% recommend the parts department.
April 2023
The worst company around.The service dept will try to rip u off.I wouldn't recommend going here.
