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“Extra Storage in Schaumburg has amazing service. I had an issue with my unit, and Matt was an amazing manager that provided efficient and supportive customer service. I absolutely recommend this location! Matt is the person to seek with your concerns and needs.”
“This location is so well run and clean. The staff are the friendliest and most accommodating and it’s just big-time different than all the other locations in this area that I’ve been to in the last six months or a year.!”
“They know what they’re doing when installing a hitch. Fast, efficient and at a fair price .
A small fraction of the cost, compared to what the car dealership asked.
Highly recommended”
“Lake St. came this morning to pick-up my snowblower for repair. They came w/in 1 hour of my phone call (even after the 5'' snow fall last night). They called w/in 2 hours to let me know the repair was completed. The price to do so was VERY REASONABLE and my snow blower will be returned w/in an hour. Thank you Brian & Matt. Lake Street Rental is A++!
L. Feldman
Vernon Hills, Il.”
“Very well organized and well planned out method of operations. And a very strong staff that cares about what they are doing in the customers they are serving. This is a great company to work with.”
“The manager of the store was extremely courteous, knowledgeable, friendly, and accommodating. He went above & beyond to help my daughter and I to get what we needed at a reasonable rate, while we were coordinating going from one state to another for family members.
We very much appreciate the managers’ hospitality and willingness to work with us while thoughtfully considering our budget and time frame. I certainly do highly recommend them and will be doing business with he and his team again (Pembroke location in Hoffman Estates, IL.).
Engaging us with much kind, thoughtful consideration, and job knowledge, along with professionalism and positivity….these stellar attributes go a very long way to forging a longstanding, sustainable consumer relationship, with word of mouth advertising being given in return for giving us a fantastic customer service experience; a win/win all around! Thank so very much again.✅”
“Very helpful!
I talked to Iggy and Daisy at this location after different location bumped my scheduled trailer around to several locations without even notifying me. I was able to talk to them and they found me a secure place with everything that I needed.”
“Everyone is very helpful. U-haul needs to adjust their policies a bit to help their rental agents be the best. I give Ed and crew 5 but U-haul 1/2 star for stupid policies”
“Just rented a 5x8 enclosed trailer. In and out with the trailer in 20 minutes time. Friendly people to do business with if you need a UHaul. Trailer was clean and ready to go. They helped attach the trailer, and I was on my way.
Would use and recommend them for UHaul rentals in the future.”
“Geat service and clean equipment. Dropped truck off after hours which is really convenient. I did get charged for 2 dollies by mistake and Jordan caught the error before I did and credited my card. Will be back if I need a truck again.”
“I know the owner likes to restore older Lincoln's we have conversations that are not always about money but they do great work and have a great since of community.”
“(Translated by Google) Everything good and clean and the safety regulations I recommend it ok(Original)Todo Bien y limpio y las normas de seguridad lo recomiendo ok”
“Just wanted to take a moment to recognize the outstanding work of aTechnician' from Crown. Mr Vince Monroe is one of the most polite and hardworking people I’ve had the pleasure of working with. Always smiling, always helpful, and genuinely cares about getting the job done right. A great technician and an even better person! Thanks”
“Couldn't be happier with this place. Everyone that works here has a great attitude & are very accommodating. Excellent value. Rented a van to move my son to downtown Chicago. Clean & dependable vehicle. Highly recommend this store. Two thumbs up.”
“Best place to rent a car. Mike does his best to offer the best price available to his customers. I got a better deal by paying in store, better than the online deals out there.”
“We had an excellent experience renting a car from Budget Car Rental in Schaumburg, Illinois last weekend! The owner actually came in on his day off to try to assist the employee at the desk, in order to help us locate a car to drive one-way to another state. I didn't realize that would complicate finding a rental. But, due to the enormous number of other people needing rental cars following a night of severe weather with countless flight delays & cancelations for American Airlines and United Airlines; most rentals were for availability in-state only. However, when our flight canceled after an exhausting all-nighter of delays in Chicago, there were zero flights out that day for our final destination, and we had to get home for work, etc... Mike bent over backwards to get us transportation, and not only that--he gave us an excellent deal! I'd checked many of the airlines car rental options online, but they were more than double the price. Plus, it was unlikely we'd even be able to rent one due to the one-way necessity. Therefore, we were completely at his mercy, and yet he took care of us in the most gracious manner possible! The rest of the process was incredibly smooth, easy, and expertly & professionally managed. Our car was perfectly clean inside and out, with a full tank, and we were on our way home feeling quite delighted, highly favored and blessed by God! The fact that Mike spent an exorbitant amount of his personal time to help save the day, was a pure miracle, and we couldn't have been more grateful for Mike, the Agency Operator!”
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“Krystal and Cassia were very helpful, and their guidance throughout everything was on point. Thank you, Krystal and Cassia, very much. Wouldn't know what to do with you.”