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October 2025 by Taylor Coteus
I would recommend trying Wal-mart pharmacy if you currently use this one, it’s a night and day difference in the customer service you get over the phone
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June 2025 by peter w. kocsis
Good, serviceable Walgreen's and pharmacy. Not the best I've been to, but far from the worst. I've seen some scrappy, terrible ones where I used to live.
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April 2025 by K
Thank you to the sweet cashier for giving me directions to the hospital.
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March 2025 by Steph
Midday staff was so helpful and nice. They really all went out of their way to help us find what we needed.
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January 2025 by O. Douglas Jennings
I’m very impressed with the wide selection of Valentines Day gifts, cards and candies available here! Helpful, friendly staff as well!
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November 2024 by Cindy Koh
Lack of staff to pay attention to your needs at the Barrington branch. Thankfully the staff, Jess, was great in making our wait and experience less unpleasant.
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October 2024 by Elizabeth Allan
Very slow vaxx service even with an appointment
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September 2024 by Brittany Avery
Pharmacy really struggling with completing simple tasks. You can call go over instructions and feel good after conversation then you arrive to your prescription not ready for pick up. They do not fully understand insurance billing, out of pocket requests and basic understanding of what is in their inventory. It's unfortunate it's the only location in town.
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September 2024 by Dan Boldt
I need a passport photo and my wife suggested Walgreens. She called at 6 pm and was told, if you can be here by 7 we can do it. We drive there, arrive at 6:15, and go to the photo counter. The young lady behind the counter, the one my wife had just spoken to on the phone, tells us she cannot do the photo.
The reason "My co-worker is on break, you can wait 20 minutes or go to Fox River Grove or another store".
We then called the called the Lake Zurich location, were told they could do, only to be turned away when we go there.
So I guess I will follow their advice and go to another store, CVS.
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January 2024 by Ian Mast
Staff are overworked, unhelpful and have lied on many occasions saying they will follow up but then they dontWalgreens as an entity has poor operations, bad technology and frequently require a week of time to complete a refillWalgreens corporate needs to invest in technology, reengineer their operations and orient their staff to providing healthcare rather than staffing their stores with overworked, bitter retail agents
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November 2023 by Music2Forever
I’d argue that they are TOO FRIENDLY here. It’s 9pm on a weeknight and chatty Cathy cashier is holding up the line. She was is everyone’s business based on what you were buying. Let me pay and leave!!
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October 2023 by Colleen K.
I was on hold for 50 minutes, finally someone picked up and then hung up on me. I am 1 hour and 20 minutes into my second try. JUST TO ASK IF A SPECIFIC MED IS ON BACKORDER.
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October 2023 by Sean Williams
. I had the best service ever.
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October 2023 by Jacek Malczynski
One of the worst pharmacy customers service. They don’t know what they are doing. Terrible, very much unprofessional skills people.
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March 2023 by Debby Shanfeld
Went to pick up a prescription in person at this Walgreens. Although the pharmacist was very nice, the pharmacy was totally disorganized and unprofessional. My five year old granddaughter noticed that the floors were filthy. We don’t usually used this Walgreens and now I know why. I would recommend the local CVS over this store.
